Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Derisme

Naples

Summary

Dynamic and adaptable professional with a proven track record at Publix, excelling in customer service and problem-solving. Recognized for fostering teamwork and maintaining exceptional communication skills. Committed to delivering results while managing multiple tasks efficiently, ensuring customer satisfaction and loyalty in fast-paced environments.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

21
21
years of professional experience

Work History

Arthrex

Suture Assembly II
01.2015 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.

Lely Manor Care

Caregiver/server
12.2007 - 12.2013
  • Developed community programs enhancing local engagement and support for residents.
  • Coordinated initiatives addressing public health and safety concerns within the community.
  • Advocated for sustainable practices, promoting environmental awareness among constituents.
  • Facilitated town hall meetings to gather feedback and foster open communication with citizens.
  • Managed customer orders and ensured timely delivery of food and beverages.
  • Provided exceptional customer service, enhancing guest experience and satisfaction.
  • Collaborated with kitchen staff to ensure accurate order preparation and presentation.
  • Maintained cleanliness of dining area and adhered to health regulations.
  • Provided compassionate care and support to clients, ensuring comfort and well-being.
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Monitored health conditions and reported changes to healthcare professionals promptly.
  • Trained new staff on service protocols and menu knowledge.

Publix

Cashier Customer Service
01.2004 - 12.2006
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained organized cash drawer, ensuring proper cash handling procedures.
  • Managed inventory levels by restocking merchandise and reporting discrepancies.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Associate of Science - Nursing

Keiser University
Naples, FL
08-2026

Associate of Arts - General Studies

Keiser University
Naples, FL
06-2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Multitasking
  • Multitasking Abilities
  • Attention to detail
  • Dependable and responsible
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening

Languages

French
Professional Working
English
Native or Bilingual
Spanish
Limited Working

Timeline

Arthrex

Suture Assembly II
01.2015 - Current

Lely Manor Care

Caregiver/server
12.2007 - 12.2013

Publix

Cashier Customer Service
01.2004 - 12.2006

Associate of Science - Nursing

Keiser University

Associate of Arts - General Studies

Keiser University

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