Hi, I’m
Vanessa Diaz
Brooklyn,NY
Summary
Experienced operations professional with a track record of streamlining processes and increasing efficiency through strategic problem-solving. Known for the ability to think creatively and deliver innovative solutions that improve outcomes and optimize workflows. Skilled in developing positive relationships with internal and external teams and educating others on best practices to achieve cost savings. With a strong work ethic and unwavering accountability, I am well-equipped to thrive in fast-paced and dynamic work environments.
Overview
11
years of professional experience
Work History
KPMG LLPNew York, NY
Associate Practice Operations Business Development
03.2022 - 08.2023
Job overview
- Directed and managed the successful compilation of quarterly updates for All Hands Call, which included showcasing key business accomplishments, communication quarterly financials, coordinating with different departments, and guest speakers to ensure smooth execution of the event
- Developed effective practice communications on behalf of Advisory Sales Leader to recap important updates, streamlining and clarifying information for the practice
- Updated and maintained the Practice SharePoint site with relevant best practices, policy guidelines, CRM resources, and org chart information, improving access and facilitating communication within the practice group
- Orchestrated the configuration, distribution, and maintenance of Fiscal Year Variable Compensation Plans based on role
- Managed roster changes of hundreds of personnel for the Business Development Organization
- Utilized X LOOKUP to transfer relevant information and efficiently distribute bi-weekly reports with HR and Alliance Ops team, ensuring accurate payouts by the compensation team
- Utilized the Variable Compensation tool to extract key metrics for Account and Solution Directors, meticulously exporting and analyzing data in Excel to inform business decisions
- Managed onboarding program, developing training resources and a roadmap for new hires to navigate their L&D training, expenses, best practices, and firm policies
- Effectively managed the Practice Mailbox and Calendar, promptly responding to inquiries and ensuring timely resolution of issues
- Coordinated the execution of a successful sales meeting at our KPMG Lakehouse facility, attended by approximately 600 guests
- Assisted a dedicated cross-functional Sales team with deep knowledge of the firm offerings, focused on building long-term client relationships to drive new bookings and growth
KPMG LLP
Executive Assistant
05.2014 - 02.2022
Job overview
- Streamlined portfolio activities for the Internal Audit engagement team, promptly tracking outstanding slow-moving items for 72 countries
- Coordinated and supported the KPMG/Informatica Partnership team to enable revenue recognition activities through effective sales go-to-market strategy, assisting lead partners in targeting clients by providing valuable insights and recommendations to inform strategic business decision-making
- Maintained up-to-date billing records for multiple services including MFEs, IPPs, and member firm rate agreements, adding value to company financial reporting and control
- Acted as a liaison between national and international leadership and clients, requiring extensive communication, customer service, and follow-up skills
- Effectively maintained PPMDs virtual internal budgets, ensuring accurate and up-to-date financial reporting to leadership
- Gathered and tracked invoicing and payment status, providing timely updates to leadership, and ensuring prompt payment by clients
- Drafted communications for distribution to the SFDC ESG Network, ensuring clear and concise messaging for effective communication
Viacom – BET Networks
Executive Assistant
05.2012 - 06.2013
Job overview
- Successfully managed multiple complex calendars for national and global executives, ensuring timely and efficient scheduling of meetings and appointments
- Organized local and global event planning for large groups of stakeholders, including logistics, catering, and coordinating travel arrangements when necessary
- Utilized market tools to conduct research and generate insightful reports on clients and targets, providing valuable insights for company decision-making processes
Education
Universidad IntercontinentalMexico City
Licenciatura from Ciencias De La Comunicación
Skills
- Project Management
- Event Planning
- Vendor Management
- Logistics Coordination
- CRM Salesforce Engage
- Excel
- PowerPoint
- Word
- SharePoint
- DocuSign
- Concur T&E
- Coupa
- Ariba
- Adobe Photoshop
- Adobe Acrobat
- iMovie
- Final Cut Pro
- Alteryx (exposure)
- Power BI (exposure)
- Poll Everywhere
KPMG Extra-curricular Activities
- Promoted DEI and workplace culture as a Culture Champion
- Participated in different Business Resource Groups (BRGs) including KNOW (KPMG Network of Women) and KPMG Somos
- Volunteered for organizations such as American Heart Association and Junior Achievement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
French
Limited Working
Timeline
Associate Practice Operations Business Development
KPMG LLP
03.2022 - 08.2023
Executive Assistant
KPMG LLP
05.2014 - 02.2022
Executive Assistant
Viacom – BET Networks
05.2012 - 06.2013
Universidad Intercontinental
Licenciatura from Ciencias De La Comunicación
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