Vanessa Dickey
Tallahassee,FL
Summary
Aspiring professional seeking full-time role that offers diverse opportunities for skill enhancement, knowledge acquisition, and meaningful contributions to organizational success.
Overview
22
22
years of professional experience
Work History
Registered Nurse/Case Manager
Tallahassee Memorial Healthcare, Inc
Tallahassee, FL
05.2025 - Current
- Monitored patient's progress to facilitate clinical patient progression through a defined plan of care to achieve optimal outcomes.
- Coordinated utilization management processes to improve patient care efficiency.
- Proposed innovative solutions that improved team collaboration and patient care outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve issues affecting product and service delivery.
RN Admission Nurse
VITAS Healthcare
Tallahassee, Florida
05.2025 - Current
- Coordinated with interdisciplinary teams to develop comprehensive patient care plans.
- Conduct comprehensive clinical assessments to determine hospice eligibility.
- Educate patients and families about hospice services and Medicare benefits.
- Collaborated with physicians and case managers to ensure cohesive patient care.
- Delivered emotional support and clinical guidance to families during critical decision-making.
- Initiate and complete the admission process, including documentation and coordination.
Senior Care Transition Coordinator
Enhabit Home Health & Hospice
Tallahassee, USA
06.2019 - 05.2025
- Managed referral process to ensure timely transitions for clients
- Visited assigned accounts to increase admissions and meet territory expectations
- Facilitated sales and administrative components to support program effectiveness
- Manage a marketing expense budget
- Recorded call details in RSL to maintain accurate communication records.
- Participate in team meetings & other ongoing tasks as required
Registered Nurse/Case Manager
Tallahassee Memorial Healthcare
Tallahassee, USA
04.2007 - 05.2019
- Coordinated and facilitated patient progression throughout continuum of care to ensure timely interventions and optimal health outcomes
- Collaborated with healthcare team and external partners to arrange post-hospital supervision, admissions to facilities, and monitor care for designated caseload
- Monitor patients progress to facilitate clinical patient progression through a defined plan of care to achieve optimal outcomes
- Coordinate and integrate utilization management and functions and quality reviews
Telephonic Workers Comp Nurse Manager
Corvel
Tallahassee, USA
01.2005 - 04.2007
- Effectively managed and communicated with claims adjusters to determine the treatment plan and options available to assist the injured workers to reach maximum medical improvement and re-enter the workforce
- Ensured that injured workers received prompt and proper medical treatment
- Facilitated communication with injured workers, medical professionals, and others throughout treatment, including follow-up phone check-ins after office visits
- Clarified discrepancies in treatment plans with adjusters to align on best practices for injured workers
- Requested and reviewed office notes and work capacity forms from treating physicians to ensure compliance with treatment plans
- Review monthly active claims to ensure the injured workers and treating physicians remained in compliance with stated goals
- Responded to various written and telephone inquiries regarding status of cases
- Documented and recorded all communication within 24hrs of action
Education
Registered Nurse (ADN/RN) -
Tallahassee Community College
Tallahassee, FL05-2006
Licensed Practical Nurse -
Lively Technical College
Tallahassee, FL05-2000
Skills
- Patient advocacy
- Administrative management
- Communication skills
- Problem solving
- Team leadership
- Time management
- Computer proficiency
- Customer service
- Interpersonal skills
- Active listening
Activities Memberships
Former member of Shared Governance Patient Experience Council (PEC), 2015-2017
Timeline
Registered Nurse/Case Manager
Tallahassee Memorial Healthcare, Inc
05.2025 - Current
RN Admission Nurse
VITAS Healthcare
05.2025 - Current
Senior Care Transition Coordinator
Enhabit Home Health & Hospice
06.2019 - 05.2025
Registered Nurse/Case Manager
Tallahassee Memorial Healthcare
04.2007 - 05.2019
Telephonic Workers Comp Nurse Manager
Corvel
01.2005 - 04.2007
Registered Nurse (ADN/RN) -
Tallahassee Community College
Licensed Practical Nurse -
Lively Technical College