Started as hostess, now fully operational in all Front of House operations. Currently training for the Managing position.
Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Hostess/ Takeout Service
Glory Days Grill
11.2019 - 07.2020
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
Education
Bachelor of Arts - English Literature
University of South Florida
Tampa, FL
05.2022
Associate of Arts -
Florida State University
Tallahassee, FL
12.2019
Volunteer Experience
Humane Society of Tampa (2024): Attended to several dogs and cats in need by interacting, feeding, and walking.
Feeding Tampa Bay (2024): Completed warehouse sorting, lifting and shrink wrapping several food items for the homeless. Have also attended Trinity Cafe- a restaurant experience for the homeless- and served various people meals and beverages free of charge