Za'niyah R. Molett
Laveen,AZ
Summary
Recent high school graduate with a solid academic foundation and practical experience gained through academic projects and internships. Demonstrating exceptional teamwork, problem-solving, and time-management skills. Eager to embark on a career and make meaningful contributions with unwavering commitment and determination. Proactive and driven professional with a strong aptitude for time management and problem-solving. Recognized for reliability, adaptability, and quick ability to acquire and apply new skills. Dedicated to utilizing these qualities to propel team success and contribute to the growth of the organization.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service
Dollar Tree
06.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Utilized POS system to handle customer cash and credit card transactions.
- Answered product questions using knowledge of sales and store promotions.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Processed customer orders and accurately handled payment transactions.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Redeemed coupons to discount purchases.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Volunteer
St. Mary's Food Bank Neighborhood Food Center
09.2022 - 05.2024
- Helping to organize cans for a food drive
- Giving away the canned goods
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Assisted in food distribution for increased community reach and support.
- Collaborated with other volunteers to create efficient sorting and distribution processes.
- Greeted community members upon arrival to create welcoming environment.
- Served food to community members at pantry based on preferences, nutritional recommendations and needs.
- Assembled food packages for outside distribution and loaded into transport vehicles.
- Delivered food to families and individuals in surrounding neighborhood to establish strong community relations.
- Prepared and packaged boxes during box assembly line phase.
- Distributed food boxes with carefully selected essentials to families in need.
- Packaged up nonperishable food items for food bank visitors.
- Maintained cleanliness of resale shop by organizing, sorting stock items, and cleaning facility.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Demonstrated adaptability by stepping into various roles as needed during shifts at the food pantry.
- Enhanced pantry efficiency by organizing food items and maintaining a clean workspace.
- Sorted, stocked and organized shelves with food for easy access by other volunteers.
- Contributed to a welcoming environment with compassionate customer service for pantry visitors.
Intern
Promise Arizona
06.2022 - 07.2022
- Connected through Phoenix Youth Reach and invest in Summer Employment: R.I.S.E program
- Engage in active community organizing
- Built strong relationships with community members through consistent communication and genuine collaboration efforts.
- Utilized social media platforms effectively to spread awareness about upcoming events, initiatives, or opportunities for involvement within the community outreach department.
- Assisted in event planning and coordination, ensuring smooth execution and maximizing attendance rates.
- Connected individuals with available and relevant resources.
- Strengthened communication skills through regular interactions with diverse groups of individuals during outreach events.
- Actively sought feedback from supervisors throughout my tenure as an intern, using constructive criticism as a tool for growth and improvement.
- Attended off-site events to glean ideas for youth program.
- Participated in training sessions focused on enhancing leadership abilities, applying learned strategies within the internship context.
- Expanded professional network by attending industry-related conferences, seminars, and networking events as part of the internship experience.
- Comforted individuals in times of need and provided listening ear.
- Acquired essential time management skills through balancing academic commitments with internship responsibilities.
- Assisted in the creation of a supportive learning environment for young interns, fostering personal growth and development.
- Broadened understanding of the value of community service through hands-on experience within a nonprofit organization, inspiring ongoing commitment to volunteer work.
- Gained valuable insights into nonprofit management by shadowing experienced professionals during day-to-day operations.
- Developed strong interpersonal skills through mentorship opportunities, providing guidance and support to younger interns.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Participant
Arizona at work Phoenix Reach and invest in summer employment program
06.2022 - 07.2022
- Outreach for a community event
- Connecting youth 16-24 to organizations in phoenix
- 4-week program
- Received work readiness training
- Valuable insight into future career opportunities
- Offers a pathway to building a stronger work ethic and making future connections
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed throughout employment tenure.
- Enhanced teamwork skills by collaborating with peers on various projects.
- Strengthened problem-solving capabilities while troubleshooting issues that arose during daily tasks.
- Improved communication skills through daily interactions with colleagues and supervisors.
- Acquired time-management skills by balancing multiple responsibilities in a fast-paced environment.
- Fostered positive working relationships with colleagues, promoting a collaborative atmosphere conducive to productivity.
- Gained organizational skills by managing event setup and breakdown processes.
Education
No Degree - General Studies
Arizona State University
Tempe, AZHigh School Diploma -
Cesar Chavez High School
Phoenix, AZ05-2024
Skills
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Honest and dependable
- Complex Problem-solving
- Time management skills
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
Awards
- Student of the Month, 01/17/23
- Completing a 1-month program (certificate), 07/01/22
- Girls on the Run, 05/01/16
- Breakfast for Champions (Good Student), 09/09/22, 09/20/22
- Cheerleading, 10/01/19
- Great Attendance, 03/01/16, 2
Hobbies and Interests
- Psychology
- Reading
- Music
- Writing
- Taking adventures
- Traveling
Timeline
Cashier/Customer Service
Dollar Tree
06.2023 - 08.2024
Volunteer
St. Mary's Food Bank Neighborhood Food Center
09.2022 - 05.2024
Intern
Promise Arizona
06.2022 - 07.2022
Participant
Arizona at work Phoenix Reach and invest in summer employment program
06.2022 - 07.2022
No Degree - General Studies
Arizona State University
High School Diploma -
Cesar Chavez High School
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