Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vanessa Elizabeth Cisneros

Bell Gardens,USA

Summary

Detail-oriented legal professional with nine years of experience in case management, payroll administration, and financial recordkeeping. Expertise in drafting legal documents and managing high-volume caseloads while enhancing office efficiency. Proven track record of maintaining accuracy under pressure and safeguarding sensitive information. Bilingual in English and Spanish, with strong collaborative skills in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Accountant

Fiore Legal, Inc
Monrovia, CA
03.2019 - Current
  • Processed payroll for 40+ employees, ensuring accuracy and timely disbursement.
  • Calculated income and social security tax deductions for all employees.
  • Tracked payroll processes to guarantee timely reporting and compliance.
  • Maintained accurate invoice summaries and collection records to monitor cash inflows.
  • Monitored office expenses to identify cost-saving opportunities.
  • Applied mathematical skills to verify totals and correct discrepancies in records.
  • Maintained daily log of checks received and prepared bank deposits.
  • Disbursed final settlement funds to clients, medical providers, and lien holders.

Demand Specialists

Fiore Legal, Inc
Monrovia, CA
07.2022 - 08.2023
  • Sort and read through medical records, insurance correspondence, and settlement releases on behalf of clients.
  • Review files and summarize case facts and create persuasive arguments.
  • Draft well-written demand letters that clearly establish the facts of the case and outline the injuries and damages sustained by the client.
  • Calculate damages, including lost wages, property damage and medical expenses.
  • Prepare successful personal injury demand packages.

Pre-Litigation Case Manager

Fiore Legal, Inc
Monrovia, CA
07.2018 - 06.2022
  • Managed approx. 150 to 200 pre-litigation files, ensuring compliance with legal standards.
  • Coordinated scheduling of doctor’s appointments and transportation for clients.
  • Monitored client progress through regular follow-up contacts.
  • Interviewed clients and witnesses to gather relevant information for cases.
  • Opened insurance claims with both third-party and first-party carriers on behalf of clients.
  • Research on third parties, including asset searches and policy limits.
  • Coordinated client medical information requests, ensuring accurate documentation.
  • Resolving property damage claims, managing inspections and reimbursements.
  • Coordinated communications between clients, attorneys, and medical providers.

Receptionist Assistant

Fiore Legal, Inc
Monrovia, CA
09.2016 - 02.2022
  • Answered incoming calls, screened, and transferred calls accordingly.
  • Coordinated, calendared, and set up visitors with staff, as needed.
  • Kept daily log of conference room scheduling.
  • Coordinated mail flow in and out of office, received, and distributed daily mail and packages.
  • Sorted and reviewed incoming faxes.
  • Assisted with supply inventory.

Assistant Negotiator

Fiore Legal, Inc
Monrovia, CA
08.2016 - 06.2018
  • Provided status updates to clients and medical providers.
  • Drafted letters to request reduction of medical bills and liens.
  • Obtained final medical balances at settlement.
  • Assembled, organized, and itemized client’s medical bills.
  • Communicates with Medi-Cal and Medicare.

Pre-Litigation Assistant

Fiore Legal, Inc
Monrovia, CA
08.2016 - 06.2018
  • Facilitated communication with clients through phone, email, and mail.
  • Organized legal documents within company filing systems and databases.
  • Created and maintained case management and client account data accurately.
  • Scanned and validated medical records for digital upload and documentation.
  • Proofread documents to ensure accuracy and completeness.
  • Opened claims with insurance companies, Medi-Cal, and Medicare.

Education

Associate of Science - Political Science

East Los Angeles College
Monterey Park, CA
07.2023

High School Diploma -

Bell Gardens High School
Bell Gardens, CA
06-2016

Skills

Technical & Professional Skills

  • Payroll & Benefits Administration
  • Invoice Processing & Expense Tracking
  • Case Management & Legal Research
  • Demand Letter Drafting & Settlement Negotiations
  • Document Preparation & Notary Services
  • Client & Insurance Communications
  • Data Analysis & Financial Recordkeeping
  • Bilingual: English & Spanish

Core Strengths

  • Analytical Thinking & Problem Solving
  • Goal-Oriented & Results-Driven
  • Strong Attention to Detail
  • Organizational Efficiency
  • Team Collaboration & Communication
  • Ability to Manage High Workloads

Certification

  • April 2022
  • Notary Public Certificate
  • National Notary Association

Timeline

Demand Specialists

Fiore Legal, Inc
07.2022 - 08.2023

Accountant

Fiore Legal, Inc
03.2019 - Current

Pre-Litigation Case Manager

Fiore Legal, Inc
07.2018 - 06.2022

Receptionist Assistant

Fiore Legal, Inc
09.2016 - 02.2022

Assistant Negotiator

Fiore Legal, Inc
08.2016 - 06.2018

Pre-Litigation Assistant

Fiore Legal, Inc
08.2016 - 06.2018

Associate of Science - Political Science

East Los Angeles College

High School Diploma -

Bell Gardens High School