Vanessa Espinoza
San Jose,CA
Summary
Customer Service professional with strong organizational skills and advanced administrative ability and knowledge. Easily adapts to change, able to maintain professionalism in a high volume work place where I can exceed expectations. Able to manage multiple priorities, projects, tasks, and daily responsibilities and meet deadlines without compromising work quality. A positive goal oriented attitude and strong professional work ethic. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
LegalZoom
Mountain View, CA
06.2023 - Current
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Managed and distributed incoming and outgoing mail and packages for staff.
- Maintained all shipping items such as incoming and outgoing mail and packages.
- Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.
- Documented daily office activities in report logs for senior management review, smoothly implementing suggested operational changes to eliminate process gaps.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office inventory, maintained stocking and restocking of office with the necessary supplies.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Oversee and manage team calendar as well as calendars for a number of directors in my office.
ADMINISTRATIVE ASSISTANT
City of Hope
San Jose, CA.
11.2022 - 01.2023
- Assisted with managing multiple calendars & booked meetings
- Managed events
- Maintained expense reports & assisted with credit card reports
- Acted as point of contact for events
- Managed mass emails & communicated with directors, managers and associates
- Managed communication with clients.
RECRUITING COORDINATOR
Nelson Staffing @ Google
San Jose, CA
10.2021 - 06.2022
- Informed job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities
- Sent out confirmed interview schedules to candidates
- Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software
- Reviewed employment applications and job orders to match applicants with job requirements.
FRONT DESK RECEPTIONIST
Xactly Corp
San Jose, CA
11.2019 - 09.2020
- Maintained cleanliness and organization of public areas and conference rooms
- Established and maintained good communications with personnel and clientele
- Opened and closed main office in alignment with established security procedures
- Updated company databases and visitor logs with daily data and incident information
- Received payments and recorded receipts for services
- Greeted persons entering establishment, determined nature and purpose of visit and direct and escort them to specific destinations.
ADMINISTRATIVE ASSISTANT
Comcast Silicon Valley Innovation Center
Sunnyvale, CA
09.2019 - 11.2019
- Maintained files and filing, keeping sensitive information confidential
- Coordinated travel arrangements and reconciliation of expense reports
- Maintained calendars and schedules to set appointments for management team
- Resolved issues, escalating major conflicts and concerns to appropriate personnel
- Used Microsoft Office Suite to create and revise documents and presentations.
FRONT DESK RECEPTIONIST & TRAINER
Google
Mountain View, CA
07.2015 - 07.2019
- Assisted with completion of forms or sign-in procedures
- Answered multi-line phone system and promptly transferred calls
- Established and maintained good communications with personnel and clientele
- Scheduled appointments and maintained and updated appointment calendars
- Greeted persons entering establishment, determined nature and purpose of visit and direct and escort them to specific destinations
- Interacted with management and colleagues to resolve important administrative matters
- Issued and checked visitor badges to maintain workplace security.
Education
A.S - BUSINESS ADMINISTRATION - HR MANAGEMENT CANDIDATE
West Valley College
06.2022
Skills
- Timeline Planning and Management
- Business Writing
- Accounting Skills
- Mail Management
- Advanced MS Office Suite Knowledge
- PC Proficient
- Excel Spreadsheets
- Data Entry Documentation
- Memo Preparation
- Travel Administration
- CRM and Office Management Software
- Microsoft Office
- Multitasking and Organization
- Office Management
- Customer Service
- Schedule Coordination
- Calendar Management
- Expense Reporting
Timeline
Administrative Assistant
LegalZoom
06.2023 - Current
ADMINISTRATIVE ASSISTANT
City of Hope
11.2022 - 01.2023
RECRUITING COORDINATOR
Nelson Staffing @ Google
10.2021 - 06.2022
FRONT DESK RECEPTIONIST
Xactly Corp
11.2019 - 09.2020
ADMINISTRATIVE ASSISTANT
Comcast Silicon Valley Innovation Center
09.2019 - 11.2019
FRONT DESK RECEPTIONIST & TRAINER
Google
07.2015 - 07.2019
A.S - BUSINESS ADMINISTRATION - HR MANAGEMENT CANDIDATE
West Valley College
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