Summary
Overview
Work History
Education
Skills
Timeline
Generic

VANESSA ESPINOZA

San Jose,CA

Summary

Administrative professional with excellent customer service skills, strong work ethic, and advanced administrative abilities. Easily adapts to change, and able to maintain professionalism in a high volume work place where I can exceed expectations. Able to manage multiple priorities, projects, tasks, and daily responsibilities and meet deadlines without compromising work quality. A positive goal oriented attitude and strong leadership skills. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Hardworking and reliable employee with solid multitasking and time management abilities. Devoted to giving every customer and employee a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Receptionist

Akraya onsite @ Netflix
Los Gatos, CA
08.2024 - Current
  • Greeted visitors and provided them with assistance
  • Maintained a neat reception area by organizing materials and tidying up furniture
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary
  • Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers
  • Assisted with special projects assigned by management when required
  • Organized conference room reservations for meetings or events
  • Provided excellent customer service at all times while interacting with both internal and external customers
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere

Workforce Coordinator

LegalZoom
Mountain View
07.2023 - 05.2024
  • Coordinated with department managers to ensure proper staffing levels for each shift
  • Created reports on daily workforce activities and provided the same to senior management team
  • Established effective communication channels between different departments within the company
  • Organized employee directories and updated individual contact information
  • Organized meetings with supervisors regarding personnel issues, such as disciplinary action or job performance reviews
  • Facilitated regular meetings with team members to discuss any problems they may be having at work

Administrative Assistant

City Of Hope
San Jose
11.2022 - 01.2023
  • Managed all incoming and outgoing documents and packages
  • Coordinated weekly office lunches for employees
  • Assisted with vendors who arrive onsite
  • Established effective communication channels between different departments within the company
  • Performed periodic evaluations of existing workforce processes to identify areas of improvement
  • Greeted all guests, employees, and vendors as they arrive onsite.
  • Managed multiple calendars at once using Google calendar
  • Managed office needs using Google Drive, Google Calendar and Google Sheets
  • Assisted with managing multiple calendars & booked meetings
  • Maintained expense reports and assisted with credit card reports.
  • Acted as point of contact for events

Recruiting Coordinator

Nelson Staffing @ Google
Remote
10.2021 - 06.2022
  • Maintained accurate records of all recruitment activities in applicant tracking system
  • Sourced and screened qualified candidates for open positions
  • Coordinated interviews with hiring managers and prospective employees
  • Provided guidance to hiring managers throughout the interview process
  • Provided administrative support during the recruitment process including scheduling interviews, preparing offer letters, conducting background checks
  • Managed communication between internal teams and departments related to recruitment activities
  • Facilitated post-interview debrief meetings between hiring managers and recruiters
  • Scheduled and confirmed interviews, managing calendars for multiple stakeholders
  • Coordinated end-to-end recruitment processes to ensure smooth candidate experience

Administrative Assistant

Comcast Silicon Valley Innovation Center
Sunnyvale
09.2019 - 11.2019
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials
  • Processed invoices for payment using accounting software applications
  • Entered data into spreadsheets using Microsoft Excel or other similar programs
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution

Front Desk Receptionist & Trainer

Google
Mountain View, CA
07.2015 - 07.2019
  • Acted as point of contact for events
  • Managed mass emails & communicated with directors, managers and associates
  • Managed communication with clients
  • Sent out confirmed interview schedules to candidates
  • Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software
  • Responded promptly to inquiries from candidates regarding status of their applications or other questions they had about the company
  • Worked with candidates in multiple/different timezones
  • Managed communication between internal teams and departments related to recruitment activities
  • Facilitated post-interview debrief meetings between hiring managers and recruiters
  • Maintained cleanliness and organization of public areas and conference rooms
  • Established and maintained good communications with personnel and clientele
  • Opened and closed main office in alignment with established security procedures
  • Updated company databases and visitor logs with daily data and incident information
  • Greeted persons entering establishment, determined nature and purpose of visit and direct and escort them to specific destinations
  • Maintained files and filing, keeping sensitive information confidential
  • Coordinated travel arrangements and reconciliation of expense reports
  • Maintained calendars and schedules to set appointments for management team
  • Assisted with completion of forms or sign-in procedures

Education

Associate of Science - Business Administration And HR Management

West Valley College
Saratoga, CA
06.2024

Skills

  • PC Proficient
  • Records Management Systems
  • Advanced MS Office Suite
  • QuickBooks Expert
  • Transporting Files
  • Accounting Skills
  • Meeting Planning
  • Excel Spreadsheets
  • Travel Administration
  • Managing Schedules
  • Schedule Coordination
  • Workforce management tools
  • Resolving issues
  • Building Resilience
  • Communications Foundations
  • Customer Service: Creating Customer Value
  • Effective Listening
  • Managing Customer Expectations for Frontline Employees
  • Phone-Based Customer Service
  • Administrative Support
  • Verbal and written communication
  • Multitasking and prioritization
  • Writing Customer Service Emails

Timeline

Receptionist

Akraya onsite @ Netflix
08.2024 - Current

Workforce Coordinator

LegalZoom
07.2023 - 05.2024

Administrative Assistant

City Of Hope
11.2022 - 01.2023

Recruiting Coordinator

Nelson Staffing @ Google
10.2021 - 06.2022

Administrative Assistant

Comcast Silicon Valley Innovation Center
09.2019 - 11.2019

Front Desk Receptionist & Trainer

Google
07.2015 - 07.2019

Associate of Science - Business Administration And HR Management

West Valley College

Similar Profiles

CREATE PROFILE
VANESSA ESPINOZA