Vanessa Farias
Merced,CA
Summary
People-oriented and dedicated individual with strong interpersonal skills and a passion for providing excellent service. Skilled at building positive relationships, effective communication, and maintaining organized environments. Currently pursuing prerequisites for a Registered Nurse major, demonstrating commitment to growth and helping others. Eager to leverage my enthusiasm, attention to detail, and strong work ethic in diverse roles that value customer service and interpersonal connections.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Beauty Consultant
JCPenney
10.2013 - Current
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Assist with merchandising and inventory management, ensuring shelves are fully stocked and visually appealing to enhance the shopping experience.
- Processed product purchases and payments, coordinating packaging, inventory management, and varying customer requests simultaneously.
- Deliver exceptional customer service, building strong client's relationships to drive repeat business and customer loyalty.
- Ensure a clean and organized work environment compliant with health and safety standards in the beauty and retail sector.
- Contact customers to follow up on purchases, suggest new products, and inform them about promotions and upcoming events.
Assistant Operations Manager
Sephora Inside JCPenney
05.2015 - 09.2020
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with Beauty Manager in different operational issues and promotional activities.
- Maintained a safe work environment by prioritizing employee health and safety in all decision-making processes.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Medical Biller
MFA
02.2016 - 06.2017
- Ensured compliance with HIPPA guidelines by safeguarding sensitive patient information during all billing activities.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
Education
Associate of Science - Prerequisites For Registered Nurse
Merced College
Merced, CA08-2026
Skills
- Bilingual
- Strong client relations
- Positive and friendly
- Detail-orientated
- Active listening skills
- Quick learner
Certification
CNA
Languages
Spanish
Native or Bilingual
Timeline
Medical Biller
MFA
02.2016 - 06.2017
Assistant Operations Manager
Sephora Inside JCPenney
05.2015 - 09.2020
Beauty Consultant
JCPenney
10.2013 - Current
Associate of Science - Prerequisites For Registered Nurse
Merced College
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