Vanessa Fenby

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Accept cash payments and return accurate change to customers, process credit card payments
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
• Built rapport with guests to enhance their dining experience and encourage return visits.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Accept cash payments and return accurate change to customers, process credit card payments
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
• Built rapport with guests to enhance their dining experience and encourage return visits.

• Greeted customers and helped with product questions, selections, and purchases.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Answered questions about store policies and addressed customer concerns.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Collaborated with team members to meet and exceed monthly sales targets consistently.
• Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
• Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
• Engaged with customers on sales floor, offering assistance and improving shopping experience.
• Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
• Assisted in setting up promotional displays to attract customer attention and boost sales.
• Managed cash register, ensuring accurate transactions and safeguarding against losses.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Performed cash, card, and check transactions to complete customer purchases.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Accept cash payments and return accurate change to customers, process credit card payments

· Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

· Maintained a clean and orderly dining area for an enjoyable guest experience.

· Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

· Resolved customer complaints promptly and professionally to maintain positive reputation.

· Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

· Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

· Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

· Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

· Ensured customer satisfaction with detailed attention to special dietary needs and preferences.

· Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.

· Built rapport with guests to enhance their dining experience and encourage return visits.