Vanessa Feregrino Rivera
Kyle
Summary
Dedicated Shift Leader with a proven record in supervising teams and enhancing operational performance. Skilled in training new employees and resolving customer inquiries, focused on fostering a positive work environment and driving safety compliance.
Overview
3
3
years of professional experience
Work History
Amazon associate
Amazon
Buda
10.2024 - Current
- Helped maintain a clean and organized workspace for optimal productivity.
- Ensured compliance with company safety regulations at all times while on the job.
- Operated equipment such as scanners and scales correctly during checkout process.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained positive working relationship with fellow staff and management.
Shift Leader
Mr Gatti's
Kyle
02.2023 - 09.2023
- Supervised team members to uphold operational standards and procedures.
- Trained new employees on company policies and safety regulations.
- Monitored inventory levels, organizing supply restocking as necessary.
- Resolved customer inquiries and complaints to ensure high service quality.
- Implemented daily operational checklists that enhanced workflow efficiency.
- Collaborated with management to develop strategies for improved team performance.
- Verified accuracy of cash drawers during opening and closing shifts.
- Promptly addressed customer complaints with professionalism.
- Trained new employees on company policies and safety regulations.
Education
High School Diploma -
Hays High School
Kyle, TX05-2023
Skills
- Inventory management
- Team supervision
- Customer service
- Operational efficiency
- Safety compliance
- Employee training
- Cash handling
Languages
English
Professional
Spanish
Professional
Timeline
Amazon associate
Amazon
10.2024 - Current
Shift Leader
Mr Gatti's
02.2023 - 09.2023
High School Diploma -
Hays High School