Results-driven HR professional with over 15 years of experience optimizing structures, negotiating cost-effective benefits, and ensuring legal compliance. Expertise in aligning compensation strategies with organizational goals and skilled in fostering positive employee/vendor relations to enhance overall satisfaction and organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HR Manager
TMF Group
01.2023 - Current
Manage all aspects of the HR function, including payroll, benefit, employee relations, immigration, onboarding/offboarding processes, recruitment, and talent development for the entire region
Manage and mentor direct reports and develop talent within the HR team.
Create vision and goals for HR team to achieve flawless customer service excellence, core HR processes and team engagement
Manage relationships with benefit vendors to ensure service quality and contract compliance along with evaluating vendor performance to initiate improvements as needed/required
Lead the development and implementation of HR strategies, policies, and procedures aligned with organizational goals
Implement and manage innovative solutions within comprehensive compensation and benefit programs to enhance employee overall rewards and satisfaction.
Conduct regular market analyses to ensure competitiveness in salary structures
Orchestrate seamless onboarding/offboarding processes, ensuring a positive experience and effective offboarding procedures
Oversee legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
Senior Regional Payroll Administrator
TMF Group
04.2020 - 12.2022
Managed payroll, benefit administration and monitored relevant data to ensure accuracy including retirement plans
Oversaw and provided guidance and support to employees with qualifying events, and leaves of absence for US ( multi-state) and Canada
Collaborated with organization's insurance broker to enhance employee benefit offerings, actively participating in market assessment, negotiations, and the strategic planning for open enrollment processes for the U.S. and Canadian market
Ensured compliance with federal, state, and local payroll, wage and best practices
Oversaw the accuracy of payroll liabilities for employee/employer federal and state income tax, social security taxes and unemployment
Standardized procedures to improve efficiency for both the US and Canada
Managed internal audits for both US and Canadian HR/payroll processes
Managed the entirety of year-end filings for both benefits (including retirement plans) and payroll such as but not limited to the production of W2's,T4's, Employer Health Tax, worker's compensation filings (Canada), 5500's and renewal process
Sub Regional Payroll Administrator
TMF Group
08.2019 - 04.2020
Maintain and review payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions for both the US (multi-state) and Canada
Process accurate payroll updates including new hires, terminations, and changes to pay rates in a timely manner
Prepare and maintain valid records and reports of payroll transactions
Responsible for the proper flow and maintenance of employee data
Apply and set up State, Local and Unemployment Payroll Tax IDs for tax filing
Archive tax-related filings accordingly
Coordinate and evaluate workers' compensation for employee classifications
Complete and submit Record of Employment's for both Ontario and British Columbia
Collaborate with Internal Finance on annual budgeting process
Provide timely customer service support for questions and requests from employees
Process transactions of the 401(k) plan to include enrollment, deferral changes, terminations, loan repayments, semi-monthly payroll submissions and review annual reporting of 5500SF form alongside TPA.
Payroll Systems Specialist
MasTec Advanced Technology
10.2016 - 08.2019
Acted as liaison between my colleagues within the department and Information Systems department to ensure the understanding and implementation of payroll system requirements and revisions
Kept my fellow colleagues informed of easier, quicker methods available for their use, thereby facilitating upward and downward communication and teamwork flow
Coordinated and checked for accuracy of payments from the field personnel, rate changes, retroactive pay, overtime, new hires, terminations, and LOA's and basic maintenance which have resulted in timely processing and efficiency
Identified needs for system revisions, formulating system requests, recommendations, and analyzing post-implementation results of system changes
Maintained the payroll system by validating and auditing changes via weekly regression testing
Troubleshooted and resolved technical systematic issues affecting Payroll functions by working with IT support
Resolved problems in the processing of payroll by identifying and suggesting appropriate actions
Analyzed payroll procedures, workflow, and productivity metrics to maintain and improve effectiveness and efficiency
Monitored Timekeeper application
Compiled and monitored reports of missing timecards
Entered, transferred and balanced mass time entry batches for Overhead and Operations organizations utilizing Oracle procedures
Processed and balanced payroll backups and timesheets, investigate errors, correct missing information and troubleshoot inconsistencies.
Payroll Specialist
MasTec Advanced Technology
04.2016 - 10.2016
Responsible for processing Biweekly/Weekly payrolls for 7,000 employees
Use of critical thinking skills to determine payment adjustments
Followed Oracle procedures to process payments
Reviewed and respond to pay-related questions and problems from field coordinators and from technicians
Responsible for tracking, updating, and paying out referral bonuses.
Payroll Coordinator/Benefits Administrator
McRoberts Protective Agency
09.2010 - 12.2015
Responsible for processing weekly payroll for 1,500 employees
Met deadlines for payment adjustments, bonuses, deductions, inputting timecards for all security coverage for mainly all major cruise lines sailing from 10 different states
Ran audit reports to check for accuracy, and made any necessary changes
Ensured W-4 form accuracy and made any necessary changes when applicable
Direct communication with the Human Resources Department, Senior Vice President of the Maritime division, and the billing department to ensure the integrity of the payroll data related to new hires, terminations, transfers, and rate changes
Researched and resolved questions from managers and employees as they related to the processing of payroll information such as PTO, employment verifications and retroactive pay calculations
Distributed payroll checks to office/terminal employees
Administrated the company's benefits program; which included new employee enrollment, changes, terminations, and invoice audits
Generated reports to determine eligibility of benefits on a monthly basis
Assisted employees with inquires in regards to their health benefits
Assisted the Vice President of Human Resources to fight unemployment claims by investigating, and collecting supporting documentation.
Education
Business Administration -
Miami Dade College
Skills
Leadership
Results-driven
Total Rewards Optimization
Compensation Management
Cost Analysis Management
Compliance Management
Benefit Plan Design Management
Mergers and Acquisitions Management (M&A)
Payroll Integrations
Conflict Resolution
Internal Controls
HR and Payroll Systems
Accomplishments
Successfully improved benefit plans, implementing cost-effective solutions that optimized company resources without comprising the quality of benefits provided
Successfully led seamless payroll/benefit integrations, ensuring accuracy and efficiency while mainlining compliance with regulatory requirements
Managed and improved in-house processes to ensure proper flow of HR/Payroll processes and procedures
Implemented and enhanced retirement plans, achieving significant fee reductions while mainlining quality and compliance
Implemented the compliance of the Affordable Care Act
Lead the rollout of HR/payroll related COVID-19 rules and regulations
Certification
Company awarded National Customer Service Award, recognizing excellence in providing exceptional service and fostering positive employee and client relations.