Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

VANESSA FERNANDEZ

Summary

Results-driven HR professional with over 15 years of experience optimizing structures, negotiating cost-effective benefits, and ensuring legal compliance. Expertise in aligning compensation strategies with organizational goals and skilled in fostering positive employee/vendor relations to enhance overall satisfaction and organizational success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

HR Manager

TMF Group
01.2023 - Current
  • Manage all aspects of the HR function, including payroll, benefit, employee relations, immigration, onboarding/offboarding processes, recruitment, and talent development for the entire region
  • Manage and mentor direct reports and develop talent within the HR team.
  • Create vision and goals for HR team to achieve flawless customer service excellence, core HR processes and team engagement
  • Manage relationships with benefit vendors to ensure service quality and contract compliance along with evaluating vendor performance to initiate improvements as needed/required
  • Lead the development and implementation of HR strategies, policies, and procedures aligned with organizational goals
  • Implement and manage innovative solutions within comprehensive compensation and benefit programs to enhance employee overall rewards and satisfaction.
  • Conduct regular market analyses to ensure competitiveness in salary structures
  • Orchestrate seamless onboarding/offboarding processes, ensuring a positive experience and effective offboarding procedures
  • Oversee legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.

Senior Regional Payroll Administrator

TMF Group
04.2020 - 12.2022
  • Managed payroll, benefit administration and monitored relevant data to ensure accuracy including retirement plans
  • Oversaw and provided guidance and support to employees with qualifying events, and leaves of absence for US ( multi-state) and Canada
  • Collaborated with organization's insurance broker to enhance employee benefit offerings, actively participating in market assessment, negotiations, and the strategic planning for open enrollment processes for the U.S. and Canadian market
  • Ensured compliance with federal, state, and local payroll, wage and best practices
  • Oversaw the accuracy of payroll liabilities for employee/employer federal and state income tax, social security taxes and unemployment
  • Standardized procedures to improve efficiency for both the US and Canada
  • Managed internal audits for both US and Canadian HR/payroll processes
  • Managed the entirety of year-end filings for both benefits (including retirement plans) and payroll such as but not limited to the production of W2's,T4's, Employer Health Tax, worker's compensation filings (Canada), 5500's and renewal process

Sub Regional Payroll Administrator

TMF Group
08.2019 - 04.2020
  • Maintain and review payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions for both the US (multi-state) and Canada
  • Process accurate payroll updates including new hires, terminations, and changes to pay rates in a timely manner
  • Prepare and maintain valid records and reports of payroll transactions
  • Responsible for the proper flow and maintenance of employee data
  • Apply and set up State, Local and Unemployment Payroll Tax IDs for tax filing
  • Archive tax-related filings accordingly
  • Coordinate and evaluate workers' compensation for employee classifications
  • Complete and submit Record of Employment's for both Ontario and British Columbia
  • Collaborate with Internal Finance on annual budgeting process
  • Provide timely customer service support for questions and requests from employees
  • Process transactions of the 401(k) plan to include enrollment, deferral changes, terminations, loan repayments, semi-monthly payroll submissions and review annual reporting of 5500SF form alongside TPA.

Payroll Systems Specialist

MasTec Advanced Technology
10.2016 - 08.2019
  • Acted as liaison between my colleagues within the department and Information Systems department to ensure the understanding and implementation of payroll system requirements and revisions
  • Kept my fellow colleagues informed of easier, quicker methods available for their use, thereby facilitating upward and downward communication and teamwork flow
  • Coordinated and checked for accuracy of payments from the field personnel, rate changes, retroactive pay, overtime, new hires, terminations, and LOA's and basic maintenance which have resulted in timely processing and efficiency
  • Identified needs for system revisions, formulating system requests, recommendations, and analyzing post-implementation results of system changes
  • Maintained the payroll system by validating and auditing changes via weekly regression testing
  • Troubleshooted and resolved technical systematic issues affecting Payroll functions by working with IT support
  • Resolved problems in the processing of payroll by identifying and suggesting appropriate actions
  • Analyzed payroll procedures, workflow, and productivity metrics to maintain and improve effectiveness and efficiency
  • Monitored Timekeeper application
  • Compiled and monitored reports of missing timecards
  • Entered, transferred and balanced mass time entry batches for Overhead and Operations organizations utilizing Oracle procedures
  • Processed and balanced payroll backups and timesheets, investigate errors, correct missing information and troubleshoot inconsistencies.

Payroll Specialist

MasTec Advanced Technology
04.2016 - 10.2016
  • Responsible for processing Biweekly/Weekly payrolls for 7,000 employees
  • Use of critical thinking skills to determine payment adjustments
  • Followed Oracle procedures to process payments
  • Reviewed and respond to pay-related questions and problems from field coordinators and from technicians
  • Responsible for tracking, updating, and paying out referral bonuses.

Payroll Coordinator/Benefits Administrator

McRoberts Protective Agency
09.2010 - 12.2015
  • Responsible for processing weekly payroll for 1,500 employees
  • Met deadlines for payment adjustments, bonuses, deductions, inputting timecards for all security coverage for mainly all major cruise lines sailing from 10 different states
  • Ran audit reports to check for accuracy, and made any necessary changes
  • Ensured W-4 form accuracy and made any necessary changes when applicable
  • Direct communication with the Human Resources Department, Senior Vice President of the Maritime division, and the billing department to ensure the integrity of the payroll data related to new hires, terminations, transfers, and rate changes
  • Researched and resolved questions from managers and employees as they related to the processing of payroll information such as PTO, employment verifications and retroactive pay calculations
  • Distributed payroll checks to office/terminal employees
  • Administrated the company's benefits program; which included new employee enrollment, changes, terminations, and invoice audits
  • Generated reports to determine eligibility of benefits on a monthly basis
  • Assisted employees with inquires in regards to their health benefits
  • Assisted the Vice President of Human Resources to fight unemployment claims by investigating, and collecting supporting documentation.

Education

Business Administration -

Miami Dade College

Skills

  • Leadership
  • Results-driven
  • Total Rewards Optimization
  • Compensation Management
  • Cost Analysis Management
  • Compliance Management
  • Benefit Plan Design Management
  • Mergers and Acquisitions Management (M&A)
  • Payroll Integrations
  • Conflict Resolution
  • Internal Controls
  • HR and Payroll Systems

Accomplishments


  • Successfully improved benefit plans, implementing cost-effective solutions that optimized company resources without comprising the quality of benefits provided
  • Successfully led seamless payroll/benefit integrations, ensuring accuracy and efficiency while mainlining compliance with regulatory requirements
  • Managed and improved in-house processes to ensure proper flow of HR/Payroll processes and procedures
  • Implemented and enhanced retirement plans, achieving significant fee reductions while mainlining quality and compliance
  • Implemented the compliance of the Affordable Care Act
  • Lead the rollout of HR/payroll related COVID-19 rules and regulations

Certification

Company awarded National Customer Service Award, recognizing excellence in providing exceptional service and fostering positive employee and client relations.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

HR Manager

TMF Group
01.2023 - Current

Senior Regional Payroll Administrator

TMF Group
04.2020 - 12.2022

Sub Regional Payroll Administrator

TMF Group
08.2019 - 04.2020

Payroll Systems Specialist

MasTec Advanced Technology
10.2016 - 08.2019

Payroll Specialist

MasTec Advanced Technology
04.2016 - 10.2016

Payroll Coordinator/Benefits Administrator

McRoberts Protective Agency
09.2010 - 12.2015

Business Administration -

Miami Dade College
VANESSA FERNANDEZ