Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Ferrer

Bandon

Summary

Dynamic Dietary Cook with a proven track record at Southern Coos Hospital, excelling in food presentation and sanitation procedures. Recognized for enhancing customer satisfaction through personalized meal preparation and effective teamwork. Committed to maintaining high-quality standards while ensuring a safe and clean kitchen environment. Strong attention to detail and professionalism drive continuous improvement.

Overview

8
8
years of professional experience

Work History

Dietary Cook

Southern Coos Hospital and Health Center
10.2022 - Current
  • Assisted in preparing and cooking meals in accordance with dietary guidelines.
  • Maintained cleanliness of kitchen and food preparation areas to ensure safety standards.
  • Collaborated with team members to coordinate meal service and address dietary needs.
  • Learned proper food handling techniques to comply with health regulations.
  • Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
  • Provided nourishing and health-conscious food to customers under sanitary conditions.
  • Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
  • Maintained a positive work atmosphere by addressing any conflicts or concerns in a proactive and professional manner.
  • Increased customer satisfaction with personalized attention to individual dietary concerns or allergies during meal preparation.
  • Monitored food temperatures throughout preparation and serving process.

Sales Associate

McKay's Market
06.2020 - 08.2021
  • Delivered exceptional customer service, fostering positive relationships and enhancing customer satisfaction.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Collaborated with team members to create visually appealing product displays that increased foot traffic.
  • Processed transactions efficiently, maintaining accuracy in cash handling and sales reporting.
  • Participated in training new associates, sharing knowledge of sales techniques and store procedures.
  • Contributed to achieving monthly sales targets through proactive engagement and upselling strategies.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

In Home Caregiver

Department of Human Services
01.2018 - 07.2021
  • Provided personalized care to clients, ensuring comfort and safety in daily routines.
  • Assisted clients with mobility and personal hygiene, promoting independence and dignity.
  • Administered medications according to prescribed schedules, maintaining accuracy and adherence to health plans.
  • Developed engaging activities tailored to clients' interests, enhancing mental stimulation and social interaction.
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
  • Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
  • Improved client well-being by providing personalized and compassionate in-home care services.
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Maintained client confidentiality at all times, ensuring sensitive information was secure and only shared with authorized personnel.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Delivered timely transportation services for medical appointments, grocery shopping, social events, or other necessary errands.
  • Advocated for client well-being by participating in care plan meetings and offering valuable insights based on firsthand experience with the individual''s needs.
  • Ensured proper body mechanics while transferring or repositioning clients to prevent injury to both caregiver and client alike.
  • Supported the physical health of clients through regular exercise routines tailored to individual abilities and limitations.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided emotional support and companionship to clients.

Education

No Degree - Psychology And Criminology

Southwestern Oregon Community College
Coos Bay, OR

High School Diploma -

Coquille High School
Coquille, OR
06-2009

Skills

  • Food presentation
  • Plates presentation
  • Supply restocking
  • Sanitation procedures
  • Kitchen sanitation
  • Safe food handling
  • Quality control
  • Inventory management
  • Sanitary practices
  • Teamwork
  • Attention to detail
  • Multitasking
  • Professionalism
  • Continuous improvement
  • Professional demeanor

Languages

Spanish
Limited Working

Timeline

Dietary Cook

Southern Coos Hospital and Health Center
10.2022 - Current

Sales Associate

McKay's Market
06.2020 - 08.2021

In Home Caregiver

Department of Human Services
01.2018 - 07.2021

No Degree - Psychology And Criminology

Southwestern Oregon Community College

High School Diploma -

Coquille High School