Greeted incoming customers and provided reliable, friendly customer service.
Processed sales transactions for cash, debit and credit purchases.
Maintained menu knowledge to provide recommendations and answers to customer questions.
Provided details on seasonal flavor availability, ice cream source, allergens and specials.
Cleaned and maintained acai drink dispensing equipment.
Kept kitchen, counter and dining areas cleaned and sanitized.
Operated as full-service food provider in soft-serve serving establishment by taking orders, preparing orders, collecting payments, and closing shop.
Phoenix, AZ
Food Service Worker
09.2019 - 07.2020
Job overview
Maintained clean, trash-free workspaces to maximize productivity and safety.
Greeted customers at counter to fulfill requests and answer questions.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Learned other teammates' work tasks to train as backup.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Circulated kitchen area to receive work assignments and identify support tasks.
Observed customer purchases in line and differentiated between standard portions.
Plated hot desserts in aesthetically pleasing arrangements.
Kept dessert case stocked with fresh syrup selections and arranged to entice orders.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Helped customers understand offerings, complete purchases, and offered recommendations.
Greeted over 50 costumers per day, assisted with providing translation between customers and kitchen staff.