Vanessa Galvan
Powder Springs,GA
Summary
With a strong background in Customer service and fast-paced settings, I am enthusiastic about bringing my skills to the role of Insurance Underwriter Assistant at State Farm. Skilled in risk assessment, compliance assurance, and data input, my experience perfectly matches the duties of this position. I am eager to apply my meticulous attention to detail and collaborative mindset to bolster State Farm's underwriting endeavors and ensure exceptional customer service.
Overview
8
8
years of professional experience
Work History
Teller
Delta Community Credit Union
10.2022 - Current
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Pre Closer
O'kelley & Sorohan Attorneys At Law
01.2021 - 08.2022
- Streamlined communication between all parties involved, expediting the pre-closing process.
- Assisted in resolving title issues, promoting smoother transactions and customer satisfaction.
- Collaborated with underwriters to obtain necessary approvals for loan closure.
- Organized and maintained client files, ensuring easy access to critical information.
- Prepared commitment letters and settlement statements, contributing to a well-organized closing process.
- Coordinated scheduling of loan closings to meet deadlines and accommodate client needs.
Office Assistant
Life University
04.2016 - 07.2020
- Streamlined office workflow by organizing and maintaining an efficient filing system for patient records.
- Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations at all times.
- Delivered excellent customer service, addressing patient inquiries in person or over the phone with professionalism and empathy.
- Organized and maintained accurate patient records, ensuring that all necessary forms and documentation were up-to-date and properly filed.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
Education
High School Diploma -
Osborne High School
Marietta, GA05.2014
Skills
- Strong Work Ethic
- Document processing
- Meticulous attention to detail
- Maintains confidentiality
- Filing and data archiving
- Resourceful
- Data Entry
Timeline
Teller
Delta Community Credit Union
10.2022 - Current
Pre Closer
O'kelley & Sorohan Attorneys At Law
01.2021 - 08.2022
Office Assistant
Life University
04.2016 - 07.2020
High School Diploma -
Osborne High School
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