Vanessa Gammon
Rocky Gap,VA
Summary
Dynamic Office Assistant with a proven track record at Homelegance Furniture, excelling in customer service and data entry. Enhanced office efficiency through meticulous file organization and proactive supply management. Recognized for maintaining confidentiality and fostering a positive work environment, contributing to improved productivity and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Office Assistant
Homelegance Furniture
07.2006 - 07.2012
- Assisted with daily office operations and maintained organized filing systems.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Managed office supplies inventory, ensuring timely reordering and availability.
- Maintained a clean and professional office environment to enhance productivity.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
High School Diploma - General Studies
Rocky Gap Combined
Rocky Gap, VASkills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Caretaker
- Personal shopper
- Homemaker
- Verbal communication
- Administrative support
- Prioritizing work
- Mail handling
- File maintenance
- Appointment scheduling
- Valid Driver's license
- Invoice processing
- Supply restocking
- Delivery scheduling
Additional Information
Homemaker, caretaker, and personal shopper for the past 12 years.
Timeline
Office Assistant
Homelegance Furniture
07.2006 - 07.2012
High School Diploma - General Studies
Rocky Gap Combined
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