Vanessa Garay
Jonesville,NC
Summary
Person trained in customer service with acquisition skills, adaptation to change, commitment, critical thinking, effective and productive communication, through From my continuous learning I am able to improve my performance and efficiency. I am a person with a high sense of responsibility, excellent relationships interpersonal skills and dedication to service, results-oriented.
I am a responsible, dynamic and creative person, easy to adapt and capable of teamwork, technical, human and conceptual skills in high pressure conditions, with initiative to solve problems efficiently and achieve the goals and objectives set by the company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Servicio al Cliente
IGT Solutions
06.2022 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Printer Support
01.2021 - 02.2022
- Responsible for channeling complaints, claims and suggestions, providing information, support in relation to the products and services of the company, take, change or cancel the customer orders for goods and services.
Education
Basic English, +Babbel -
- Mode: Virtual
- Status: In training
11 - Administrative Assistance and Secretarial Science
11.2020
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Computer Skills
- Active Listening
- Problem Resolution
- Decision-Making
Academictraining
2020, Academic Bachelor, Francisco de Paula Santander, Bogotá
References
References will be provided at the request of the contracting company
Certification
Certificado de Amadeus, Travelport y ibetools.
Herramientas de agentes de viaje
Languages
Spanish
Native or Bilingual
English
Limited Working
Portuguese
Limited Working
Timeline
Servicio al Cliente - IGT Solutions
06.2022 - 10.2023
Printer Support -
01.2021 - 02.2022
- Basic English, +Babbel,
Francisco De Paula Santander - 11, Administrative Assistance and Secretarial Science
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