Vanessa Garcia
West Sacramento,CA
Summary
As someone who has grown up in Sacramento, I find enrichment in giving back to the community that has helped shape who I am. Whether that be through my own small good deeds, or organizing vast events for the public, I use any opportunity available to connect and do my part.
Overview
2
2
years of professional experience
Work History
Rides Attendant
Sacramento Zoological Society
Sacramento, CA
05.2024 - Current
- Developed strong multitasking abilities by managing multiple responsibilities simultaneously while maintaining a focus on safety.
- Contributed to a positive workplace culture through teamwork, open communication, and consistent adherence to company policies and procedures.
- Managed high-stress situations calmly and effectively, resolving potential conflicts among guests without escalation.
- Developed strong relationships with repeat visitors, creating a welcoming atmosphere that encouraged return visits to the facility.
- Educated guests on responsible wildlife stewardship through interactive displays and hands-on activities within designated areas of the park.
Student Tutor
Los Rios Community College District
Sacramento
08.2023 - 05.2024
- Conducted one-on-one English writing tutoring sessions for students of various proficiency levels.
- Developed strong connections with students, inspiring continued dedication to their education.
- Coordinated and scheduled appointments efficiently, ensuring optimal time management and resource allocation.
- Attended workshops and conferences to stay informed about innovative teaching methodologies.
- Tailored lessons to be culturally sensitive, fostering an inclusive and diverse learning environment.
Guest Service Associate
Van Gogh Immersive Experience
West Sacramento
08.2022 - 01.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Pointed out important features and details about special exhibits to educate visitors and ensure they could enjoy their experience to the utmost standard.
- Organized and maintained a clean, well-organized store and stock warehouse.
- Assisted in training new team members and fostered an atmosphere of teamwork and collaboration among staff members.
- Assisted guests with booking reservations, resulting in higher occupancy rates.
Education
Associate of Arts - English Literature
Sacramento City College
Sacramento, CA05.2025
Skills
Customer success
Computer skills
Real-world application
Time management
Multitasking abilities
Policy and procedure adherence
Adaptability
Detail oriented
Timeline
Rides Attendant
Sacramento Zoological Society
05.2024 - Current
Student Tutor
Los Rios Community College District
08.2023 - 05.2024
Guest Service Associate
Van Gogh Immersive Experience
08.2022 - 01.2024
Associate of Arts - English Literature
Sacramento City College