Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isabel Garcia

San Fernando,CA

Summary

Dynamic Administrative Coordinator with proven expertise in office administration and team collaboration, honed at Providence Holy Cross Medical Center. Excelled in optimizing operations and enhancing efficiency through effective problem-solving and meticulous attention to detail. Achieved significant improvements in operational metrics and employee onboarding processes, demonstrating strong time management and document management skills.

Administrative professional with proven ability to streamline office functions and support executive teams. Proficient in managing schedules, coordinating meetings, and handling correspondence. Dependable team player with focus on achieving results and adapting to changing needs.

Professional with substantial experience in streamlining administrative operations and coordinating team efforts. Skilled in managing schedules, handling communications, and optimizing office workflows. Recognized for strong organizational abilities and adaptability to changing demands. Effective collaborator focused on achieving results and supporting organizational goals.

Overview

40
40
years of professional experience

Work History

Administrative Coordinator

Providence Holy Cross Medical Center
04.1985 - 11.2024
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Manage employee schedules using Kronos, optimizing staff allocation and ensuring coverage.
  • Assist with obtaining necessary certifications, including CARF (Commission on Accreditation of Rehabilitation Facilities), Joint Commission, and Department of Health.
  • Supports physicians with the RAC (Recovery Audits Contract) Medicare level of appeals.
  • Input and manage referrals in the Uniform Data System, enhancing operational performance metrics.
  • Orders supplies and coordinate with vendors, ensuring timely delivery and managing invoices.
  • Enters charges into EPIC, such as Dialysis, Radiation, Chemo.
  • Schedule and organize meetings,taking minutes and ensuring follow-up on action items,
  • Assist safety officer with quarterly safety surveillance and disaster preparedness initiatives.
  • Collaborate with all levels of administration and support onboarding for new hires.

Human Resources Benefits Coordinator

Pacifica Hospital
02.2002 - 04.2007
  • Performed audits to confirm proper payroll deductions to fund voluntary and involuntary benefits.
  • Ensured compliance with federal, state, and local regulations by staying current on changing legislation related to employee benefits.
  • Partnered with HR manager to coordinate onsite benefits vendor meetings, wellness fairs and related events.
  • Reduced company healthcare costs by implementing wellness initiatives and promoting preventative care options.
  • Resolved complex employee issues regarding benefit coverage disputes or claim processing delays by working collaboratively with insurers.
  • Conducted benefits presentations for new hires, individuals and groups of employees.
  • Submitted reports on benefit program utilization and recommended program enhancements by communicating directly with employees and program representatives.
  • Managed relationships with insurance carriers and vendors, ensuring quality service delivery to employees.

Education

Los Angeles Mission College
Sylmar, CA

High School Diploma -

Los Angeles Mission College
Sylmar, CA
06-1981

Skills

  • Attention to detail
  • Data entry
  • Time management
  • File organization
  • Team collaboration
  • Office administration
  • Document management
  • Meeting planning
  • Microsoft Excel
  • Inbound phone call handling
  • Documentation and recordkeeping
  • Filing
  • Telephone etiquette
  • Calendar management
  • Data collection
  • Office inventory management
  • Scheduling appointments
  • Appointment scheduling
  • Workload management
  • Meeting coordination
  • Office equipment maintenance
  • Presentation preparation
  • Report preparation
  • Employee records management

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Human Resources Benefits Coordinator

Pacifica Hospital
02.2002 - 04.2007

Administrative Coordinator

Providence Holy Cross Medical Center
04.1985 - 11.2024

Los Angeles Mission College

High School Diploma -

Los Angeles Mission College
Isabel Garcia