Vanessa Garcia
Homestead,FL
Summary
Dynamic security professional with extensive experience at Viking Security, skilled in hostile environment training and executive protection. Proven track record in enhancing safety protocols and reducing vulnerabilities, while demonstrating exceptional situational awareness. Adept at collaborating with law enforcement and training teams to ensure operational readiness and effective incident response.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Armed Security Contractor
Viking Security
08.2022 - 01.2024
- Conducted regular patrols to identify potential security risks and address issues proactively.
- Collaborated with law enforcement during incidents, providing detailed reports and evidence as needed
- Ensured operational readiness through regular maintenance checks on security equipment such as cameras, alarms, and access control systems.
- Increased overall safety by identifying potential vulnerabilities in existing security measures
Shift Manager
Checkers
2021 - 10.2022
- Supervised daily operations to ensure efficient workflow and compliance with safety standards.
- Trained and mentored team members on service protocols and company policies.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Customer Service Representative
Walmart
05.2015 - 01.2017
- Assisted customers with inquiries and resolved issues efficiently.
- Processed transactions accurately using point-of-sale systems.
- Handled returns and exchanges according to company policies, ensuring smooth operations.
- Managed inventory levels by restocking shelves and conducting stock checks regularly.
- Trained new associates on customer service best practices and operational guidelines.
Security Officer
Delta Five Security
2021 - 2023
- Prepared detailed reports on daily activities, incidents, and observations for management review.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
Graduate Certificate - Armed Guard License
Blue Angels Security School
Homestead, FLHigh School Diploma -
South Dade Senior High School
Homestead, FLSkills
- Hostile environment training
- Facility security
- Situational awareness
- Executive protection
Certification
- Security License - 2020 to 2024
People's person
Cosmetology
Helping others succeed
I love offering my time to nonprofit organizations
Languages
Spanish
Native or Bilingual
Timeline
Armed Security Contractor
Viking Security
08.2022 - 01.2024
Customer Service Representative
Walmart
05.2015 - 01.2017
Shift Manager
Checkers
2021 - 10.2022
Security Officer
Delta Five Security
2021 - 2023
Graduate Certificate - Armed Guard License
Blue Angels Security School
High School Diploma -
South Dade Senior High School