Vanessa Garcia
Arlington
Summary
Client-focused sales professional with a strong background in relationship building, compliance-driven environments, and customer advocacy. Recognized for sales excellence and exceptional communication at Cowboy Bail Bond, and for operational leadership and high compliance standards at AMN Healthcare. Known for building trust, resolving complex issues, and guiding clients through high-stakes decisions. Actively pursuing a Real Estate Salesperson Agent role to apply sales expertise, negotiation skills, and service excellence in a dynamic real estate market.
Overview
16
16
years of professional experience
Work History
Credentialing Specialist II
AMN Healthcare
Coppell, TX
09.2021 - Current
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
- Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
- Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
- Conducted primary source verifications such as background checks and board certifications.
- Facilitated communication between departments, resulting in improved collaboration during the credentialing process.
- Demonstrated excellent problem-solving skills when confronted with complex issues or discrepancies during the credentialing process.
- Developed strong relationships with external organizations, leading to increased cooperation during verification processes.
- Managed credentialing files with strict adherence to confidentiality and privacy laws, ensuring secure handling of sensitive information.
- Assisted in preparing for audits, resulting in successful accreditation and recognition for compliance excellence.
Bond Specialist Team Lead
Cowboy Bail Bond
Dallas, TX
08.2012 - 09.2021
- Explained the bonding process to potential customers.
- Inputted bond application and provided quotes for bonding services.
- Responded to customers phone calls regarding loved ones incarcerated in the city and county jails.
- Recorded all liens on collateral within 24 hours of posting bond.
- Created an atmosphere of trust and security for customers.
- Supported customers by contacting jails and court services to obtain information on incarcerated family members.
- Exceeded the expectation of meeting the $100k total liability daily goal.
Skip Tracer /Licensed Private Investigator
Act Quick Bail Bond
Dallas, TX
07.2010 - 07.2012
- Searched computer databases, credit reports, public reports and other resources in order to locate person(s) or to compile information for investigations.
- Conducted background investigations on individuals, such as pre-employment checks, to obtain information about an individual's character, financial status or personal history.
- Bond Forfeiture's (Bail Jumping). Worked on files and begun to investigate defendant(s) that jumped bail. Worked in the field and in-house bounty hunting. Located defendants to safely arrest and get them back into custody.
- Greeted customers, answered high volume of phone calls, looked up bonding information by calling different city jails, different counties, states, etc. Background checks, on both cosigner and defendant(s). Dealt with a great team of Attorney's to help get their clients out of jail.
Education
GED -
Arbor Education And Training/TWC
Dallas TX08-2007
No Degree - Real Estate Salesperson License
Champions School Of Real Estate
Fort Worth, TX04-2026
Skills
- Credentialing oversight
- People person
- Remote Conferencing and Communication
- Training and mentoring
- Conflict Resolution
- Relationship Building
- Customer Focus
- Key Performance Indicators
- Teamwork and Collaboration
- Attention to Detail
- Team motivation
- Work Planning and Prioritization
- Sales expertise
- Excellent Communication
Accomplishments
- Cowboy Bail Bond Sales Agent of the Year 2016 - 2020 consecutively.
- Achieved the $1 Million Dollar Sales Award 2019 & 2020.
Timeline
Credentialing Specialist II
AMN Healthcare
09.2021 - Current
Bond Specialist Team Lead
Cowboy Bail Bond
08.2012 - 09.2021
Skip Tracer /Licensed Private Investigator
Act Quick Bail Bond
07.2010 - 07.2012
GED -
Arbor Education And Training/TWC
No Degree - Real Estate Salesperson License
Champions School Of Real Estate