Vanessa Gerena
CHICAGO,IL
Summary
I am looking for a position in which I can utilize my skills and grow within a company. I have excellent multitasking and organizational skills. I work well with others or alone with little supervision.
Overview
21
21
years of professional experience
Work History
Parent Mentor Coordinator
Indo-American Center
09.2023 - Current
- Mentored new Parent Mentors by sharing best practices and providing ongoing support to ensure their success in the role.
- Advocated on behalf of families during meetings with school personnel to ensure their voices were heard and considered in decision-making processes.
- Assist in recruitment of Parent Mentors to volunteer in school .
- Provide an Interview process and meet with school principal.
- Provided 15 hour initial trainings to parent mentor. This training provides tools and strategies when assisting in classroom.
- Provide Weekly Local Workshops-Consists of Resume building, Seeking employment, community resources.
- Community Outreach to Local school in my community.
- Provide support to Parent Mentors in school settings. Weekly one-on ones with Teacher and Parent Mentors and organizer personnel.
- Guiding and empowering mentors achieve their personal goals.
- Tracking Data -Monthly reporting and tracking Hours .
- Time management/Scheduling
- Build connections with school, parents beyond the parent mentor program.
- Attend weekly statewide meeting/monthly partner meetings and coaching sessions.
Parent Mentor
Indo – American Center
01.2023 - 01.2023
- Volunteered in a Kindergarten classroom
- Volunteered in a fifth grade classroom
- Printed daily assignments
- Assisted teachers with testing students
- Entered grades into the system
- Worked one on one with students
- Worked in groups with five or more students
- Attended statewide meetings for the parent mentor program
- Spoke to legislators on behalf of the Parent Mentor program
Personal Assistant
State of Illinois
01.2015 - 01.2022
- Helping with household tasks
- Assisting with personal care (dressing, toileting, hygiene, feeding, walking, transferring)
- Administering multiple medications
- Serving as an advocate during evaluation appointments
- Communicating with healthcare professionals
- Providing companionship and emotional support
Cashier/Bookkeeper Assistant
Lincolnwood Produce
01.2004 - 01.2015
- Managing transactions with customers using cash registers
- Scanning goods and ensuring pricing is accurate
- Collecting payments whether in cash or credit
- Issued refunds, change, or tickets
- Greet customers when entering or leaving the store
- Resolve customer complaints, provided a relevant solution
- Maintained a clean and tidy checkout area
- Tracked transactions on balance sheets and reported any discrepancies
- Trained new cashiers
- Counted all drawers
- Completed all end of day balancing
- Counted inventory
- Made new signage for sales
- Answered phone calls
- Spoke to vendors regarding inventory
Education
01-2024
CNA Program Certificate -
Samland Institute
Chicago, IL01.2013
Medical Assisting Certificate -
Everest College
Skokie, IL12.2010
Skills
- Proficient in electronic equipment, cash registers, POS systems
- MS Office including Excel, Microsoft Word, Power Point
- Typing 40 WPM
- Ten key calculator, copy machine, fax machine and scanner
- Dictation
- Boundary setting
Trainings
- CPS Mandatory Volunteer Level 1 Trainings (Certificates)
- Mental Health Training(Certificate)
- IRRPP Summer Education Workshop (UIC) Advancing Racial Justice in Schools(Certificate)
Timeline
Parent Mentor Coordinator
Indo-American Center
09.2023 - Current
Parent Mentor
Indo – American Center
01.2023 - 01.2023
Personal Assistant
State of Illinois
01.2015 - 01.2022
Cashier/Bookkeeper Assistant
Lincolnwood Produce
01.2004 - 01.2015
CNA Program Certificate -
Samland Institute
Medical Assisting Certificate -
Everest College
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