Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Goad

Branford,CT

Summary

Organized and detail-oriented administrative assistant supporting business operations, managing schedules, processing invoices, and providing exceptional customer service. Proven ability to handle fast-paced environments with professionalism and efficiency. Adept at coordinating appointments, managing databases, and maintaining confidentiality. Strong communication skills, and a proactive approach to problem-solving.

Overview

14
14
years of professional experience

Work History

Administrative Assistant/Appointment Scheduler

AMP'd Enterprises LLC
Branford, Connecticut
11.2024 - Current
  • Schedule and manage calendars for staff and executives, ensuring timely appointments and travel coordination.
  • Create and maintain spreadsheets tracking customer contact info and preferences.
  • Process invoices and manage payments using Jobber software.
  • Respond promptly and professionally to internal and external communications.
  • Maintain accurate customer databases, and confidential records.

Data Entry Specialist

Griffin Health
Shelton, CT
10.2021 - 12.2022
  • Accurately entered patient demographics, and insurance data into hospital systems.
  • Scanned and verified insurance cards, and processed insurance through medical databases.
  • Reviewed and compiled data for accuracy prior to input.
  • Maintained patient confidentiality in accordance with HIPAA and hospital policy.

Bartender

Lenny's Indian Head Inn
Branford, Connecticut
02.2021 - Current
  • Delivered exceptional customer service in a high-volume restaurant setting.
  • Handled customer concerns with professionalism, and resolved issues efficiently.
  • Managed the cash register and balanced the drawer with precision.
  • Complied with all state and local alcohol regulations.

Catering Bartender

Star Gourmet by Andrea Dante
Guilford, Connecticut
09.2011 - Current
  • Provided top-tier service at weddings, banquets, and private events.
  • Ensured compliance with food and safety regulations during service.
  • Set up and broke down event equipment, including tables, linens, and a bar station.
  • Maintained composure and multitasked in high-pressure event environments.

Education

High School Diploma -

Branford High School
Branford, CT
06-2005

Skills

  • Appointment scheduling and calendar management
  • Invoice processing and Jobber software
  • Database and records management
  • Customer relationship management (CRM)
  • Time management and multitasking
  • Fast-paced environment adaptability
  • Excellent customer service

Timeline

Administrative Assistant/Appointment Scheduler

AMP'd Enterprises LLC
11.2024 - Current

Data Entry Specialist

Griffin Health
10.2021 - 12.2022

Bartender

Lenny's Indian Head Inn
02.2021 - Current

Catering Bartender

Star Gourmet by Andrea Dante
09.2011 - Current

High School Diploma -

Branford High School

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