Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Vanessa Godinez

Waukegan,IL

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

3
3
years of professional experience

Work History

Sales Associate

Fashion Q
06.2025 - 09.2025
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Babysitter

Day Care Centers
04.2023 - 06.2025
  • Supervised children in age-appropriate activities to promote learning and engagement.
  • Prepared nutritious meals and snacks, ensuring dietary restrictions were met.
  • Implemented safety protocols during playtime and outings to maintain a secure environment.
  • Communicated effectively with parents about daily activities and child progress.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Read stories, sang songs and facilitated creative play.

Sales Associate

Forever 21
10.2022 - 03.2023
  • Assisted customers in product selection and provided excellent service to enhance shopping experience.
  • Maintained knowledge of store promotions and sales to effectively inform customers.
  • Operated point-of-sale system to process transactions accurately and efficiently.
  • Collaborated with team members to ensure merchandise was stocked and displayed appropriately.
  • Resolved customer inquiries and complaints with professionalism and empathy.
  • Supported store cleanliness and organization to create a welcoming environment for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Waukegan High School
Waukegan, IL
03-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Client service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Fashion Q
06.2025 - 09.2025

Babysitter

Day Care Centers
04.2023 - 06.2025

Sales Associate

Forever 21
10.2022 - 03.2023

High School Diploma -

Waukegan High School

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