Vanessa Gomes

> Helping Teachers with lesson preparation, including collecting materials and setting up equipment
> Reviewing lessons or lectures with students on a one-on-one basis or in small groups
> Supervising students in class, between classes and during recreation periods and field trips
> Tracking attendance, grading assignments and calculating grades
> Giving extra help to students who need special accommodations or are struggling with a concept
> Assisting students with special learning requirements, including disabilities or English as a second language students
> Attending faculty meetings and parent conferences
> Collaborating with the Teacher to identify students’ issues and recommend solutions

HMB Construction is a big company at Holliston, I worked with Lowe's processes, quality control and customer service.

> Quality control
> Customer service
> Lowe's store processes
> Follow up emails
> Wallpaper quote
> Sales assistance
> Process control

I worked with the Bayer team under the supervision of a great manager, learned about the process and workflow, and had the opportunity to be awarded for the best service on the customer service platform.

> Customer service via chat/in person
> Chat service control
> Results presentation
> Requesting employee benefits
> Quality control
> Email follow-up
> Benefits negotiation

I worked for six years with this company, I had the privilege of learning from capable managers,I was able to go through various sectors and learn a little about the entire insurance process.

> Policy coverage negotiation technique
> Customer service
> Visits to customers
> Policy renewals
> Request for contracts

I worked at HSBC bank for a year, I had the opportunity to learn many banking processes from employees and the bank manager, I helped with the organization so that the service could be the best for our customers.
Below are some tasks performed;

> Customer service
> Loan inquiries
> Loan repayment
> Loan renegotiation
> Visit to customers
> Loan calculations