Vanessa Gomez
Menifee,CA
Summary
Detail-oriented professional with a strong track record in delivering exceptional administrative support. Recognized for optimizing office operations through superior organizational skills and clear communication. Demonstrated ability to collaborate effectively with team members while adapting to evolving demands, complemented by expertise in recordkeeping and time management. Committed to fostering a productive work environment that enhances overall efficiency and team success.
Overview
13
13
years of professional experience
Work History
Office Assistant
Hydra Pool Plastering & Remodeling
10.2021 - 06.2025
- Provided administrative support to office staff and field teams in a fast-paced construction environment
- Answered incoming calls, responded to client inquiries, and scheduled appointments for estimates and project work
- Prepared and organized job files, work orders, invoices, and other documents.
- Maintained accurate records of materials, timesheets, and project completion reports
- Assisted with coordination between contractors, suppliers, and clients to ensure smooth workflow
- Managed inventory tracking for tools, plastering materials, and supplies
- Maintained a clean and organized office space, and performed general clerical tasks as needed
Parts Sales Manager
Autozone
05.2015 - 10.2020
- Achieved promotion to Parts Sales Manager after six months as Parts Delivery Driver.
- Responsible for the store when the store manager was absent. Assist store manager in recruiting applicants to ensure proper store staffing.
- Delegates and ensures store merchandising tasks were completed in a timely manner.
- Process returns and effectively managed store inventory. Train new hires.
- Assist the commercial department. Accurate cash handling. Weekly store matrix on store inventory.
- Communicate employee issues and concerns with the store manager in a timely manner along with being confidential.
- Address issues with customer concerns and with an ideology of turning potential complaints into compliments.
Lead Sales Associate
European Wax Center
06.2012 - 05.2015
- Responsible for client conversations in order to meet center goals and ensure growth.
- Addressing emergency scheduling issues quickly and professionally.
- Maintaining a thorough knowledge of all products and services.
- Assist studio manager in recruiting new employees.
- Train new employees to be knowledgeable on all products, services and memberships.
- Set daily tasks for sales associates.
Cashier
Jack in the Box
05.2012 - 06.2013
- Welcomed customers and assisted in order selection.
- Provide a friendly and welcoming atmosphere to ensure guests return.
- Processed food orders efficiently and logged them into POS systems.
- Managed cash exchanges with precision.
- Reconciled cash drawer at shift start and end to ensure accuracy.
- Organized food orders into designated bags and boxes.
- Ensured front-of-house area remained clean and well-organized.
- Ensured efficient setup and upkeep of dining room and counter space.
- Ensured timely restocking of products.
- Supported kitchen team during peak hours.
- Adhered to food safety and sanitation protocols.
Education
Saddleback High School
Santa Ana, CA2012
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Honest and dependable
- Positive attitude
- Time management
- Data entry
- File organization
- Dedicated team player
- Appointment scheduling
- Team leadership
- Goal setting
- Task delegation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Assistant
Hydra Pool Plastering & Remodeling
10.2021 - 06.2025
Parts Sales Manager
Autozone
05.2015 - 10.2020
Lead Sales Associate
European Wax Center
06.2012 - 05.2015
Cashier
Jack in the Box
05.2012 - 06.2013
Saddleback High School