Vanessa Gonzalez
Des Plaines,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills, communication skills and interpersonal skills . Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Recruiter
CHASE Professionals
09.2020 - 10.2022
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Service Manager
Chipotle
02.2014 - 08.2020
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement and meet business goals.
- Responsible for daily Critical Item inventory and controlling Cost and conducting quality control inspections along with receiving merchandise and accurately storing FIFO.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success. Along with cash handing,money orders and deposits.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills and insuring equipment ownership.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Education
No Degree -
College of Lake County
Grayslake, IL2014
High School Diploma -
Amundsen High School
5110 Damen Ave, Chicago IL 04.2012
Skills
- Self-Motivated Work Ethic
- Time Management
- Team motivation
- Customer Service
- Quality Control
Timeline
Recruiter
CHASE Professionals
09.2020 - 10.2022
Service Manager
Chipotle
02.2014 - 08.2020
No Degree -
College of Lake County
High School Diploma -
Amundsen High School
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