Vanessa Gonzalez
Fowler,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
7
7
years of professional experience
Work History
Administrative Assistant Business Services
Fowler Unified School District
05.2022 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry
- Managed daily balancing tasks reducing discrepancies in accounting records while maintaining accuracy.
- Tracking of developer fees and processing
- Process/create invoices
- Drafted and uploaded concise journal entries into accounting software systems.
Accounts Receivable
Memos Farm Labor Services
07.2021 - 02.2022
- Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
- Expedited financial close process with diligent preparation of supporting documentation for month-end reconciliations.
- Streamlined invoice processing for timely payments, reducing the overall outstanding balance of accounts payable.
- Assisted management in making informed decisions by generating detailed reports highlighting key financial metrics related to accounts receivable/payable operations.
Receptionist
San Joaquin Valley College
10.2019 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Processed student payments
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
Receptionist
H&R Block
11.2017 - 04.2019
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
No Degree - Medical Records
University of Phoenix
Tempe, AZ08.2020
High School Diploma -
Selma High School
Selma, CA06.2007
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- Customer and client relations
- Filing
- Customer Relations
- Clerical Support
- Critical Thinking
- Scheduling
- Documentation and Recordkeeping
Timeline
Administrative Assistant Business Services
Fowler Unified School District
05.2022 - Current
Accounts Receivable
Memos Farm Labor Services
07.2021 - 02.2022
Receptionist
San Joaquin Valley College
10.2019 - 03.2020
Receptionist
H&R Block
11.2017 - 04.2019
No Degree - Medical Records
University of Phoenix
High School Diploma -
Selma High School
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