Vanessa Gonzalez
Fulshear
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician (RBT) / Assistant M
Rise with ABA
Katy
04.2024 - Current
- Delivered direct one-on-one therapy sessions to foster client skill development.
- Implemented individualized treatment plans for clients with developmental disabilities.
- Observed and recorded client behaviors to monitor progress and adjust strategies.
- Collaborated with multidisciplinary team to improve client care and support strategies.
- Managed daily operations to streamline workflow and improve service delivery.
- Coordinated team schedules to optimize coverage and resource allocation.
Manager Helper / Cashier
Aim Line INC
Katy
02.2022 - 03.2024
- Enforced customer service standards and resolved customer issues to enhance overall customer satisfaction.
- Executed opening, closing, and shift change functions daily to uphold operational standards.
- Ensured compliance with safety regulations and company policies during daily operations to promote a safe work environment.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
Radiology - Radiology
Lone Star College
cyfair, TX01-2027
Associate of Arts -
Lone Star College
Texas City, TX05-2026
Skills
- Behavioral observation
- Behavioral assessment
- Crisis intervention
- Data recording
- Excellent communication
- First Aid/CPR
- Operational management
- Safety compliance
- Team collaboration
- Teamwork and collaboration
- Supervision and leadership
- Problem-solving
- Collaboration
- Organizational skills
- Effective communication
- Client communication
- Organizational ability
- Multitasking
- Communication skills
- Good Telephone Etiquette
- Dependable and responsible
- Friendly, positive attitude
- Behavioral support
- Positive attitude
- Team building
- Behavior assessment
Languages
English
Professional
Spanish
Full Professional
Certification
registered behavior technician
Accomplishments
national society of leadership and success
Timeline
Registered Behavior Technician (RBT) / Assistant M
Rise with ABA
04.2024 - Current
Manager Helper / Cashier
Aim Line INC
02.2022 - 03.2024
Radiology - Radiology
Lone Star College
Associate of Arts -
Lone Star College