Summary

Overview

Work History

Education

Skills

Timeline

Vanessa Gonzalez

Medical Professional

Wayne,NJ

Summary

Highly skilled and enthusiastic professional with more than 8 years of experience with medical operations in patient-centric environments. Contribute to high-volume medical practices by providing exceptional customer service. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. Highly trained in verifying insurance benefits and creating appropriate patient documentation. Proficient in billing and coding as well as state regulations and mandatories.

Overview

years of professional experience

years of post-secondary education

Work History

Office Manager / Medical Assistant

Primary Care Physicians

Morristown, NJ

6 2023 - 09.2023

Office Manager/Medical Assistant
Hiring and collaborative training of new staff, when needed
Evaluating staff performance on annual/ bi-annual basis
Supervise office staff and delegate tasks
Develops and implements office policies and procedures
Sets the staffing schedule and approves paid time off through ADP
Effective liaison between staff, patients, and doctors
Prepare claims to be forwarded to billing service
Work closely with Primary Care Partners administrative staff
Collaborate with clinical and provider staff to ensure that quality measures are met
Strong clinical knowledge and experience while assisting the Physician as his certified medical assistant
Management of vaccines and documentation
Prior Authorizations for the practice
Ordering office supplies
Knowledge of EPIC/Athena
Having strong clinical/ laboratory/ and vaccine knowledge.

Pathology-Phlebotomist

Saint Barnabas Medical Center

Livingston, NJ

08.2020 - 01.2023

Collected blood samples from patients
Practiced proper patient identification and drawing correct amount of sample for the test
Deciphered the best method for drawing blood depending on the specific patient, label vials with patient names and DOB
Transported all specimen samples to the laboratory
Always friendly, courteous, and sympathetic to patients
Kept the phlebotomy cart or station well-organized at all times
Practiced infection control standards at all times when working with patients and equipment.

Blood Donor Care Specialist

Vitalant

Montville, NJ

05.2019 - 07.2020

Assisted in the organization for Blood Drives
Registration of Donors- verifying their personal information, travel, medical and the type of donation they are giving, educating them on their donation and getting consents to the donation
Screened donor and made sure the donors met the requirements to the specific donation
Venipuncture and managed the Donors onset symptoms if any
Verified the Donors information to the blood, plasma, or platelet donation
Required technicians to travel the Tri-State area.

Lead Phlebotomist- Float

Bioreference Laboratories

09.2017 - 11.2018

Draws blood from patients for analysis or other medical purposes as directed by the physician/nurse practitioner
Verifies or records identity of patient and converses with patient to deter fear of procedure
Follows up on abnormal labs as appropriate for each provider
Disseminates lab result letters as appropriate per provider
Maintains laboratory inventories and logs and orders adult vaccines monthly
Tracks all lab specimens that are sent out to ensure the results are received in a timely manner
Performs quality checks and documentation
Traveled all locations serviced by Bioreference and maintained the regulations in each location by company, state and federal.

Outreach Tech Assistant III, Phlebotomist

The Valley Hospital

09.2016 - 11.2017

Preformed venipuncture, verifying patient information and insurance
Responsible for handling and recording all blood specimens
Transmitted laboratory results utilizing computer terminal
Processed specimens for centrifuging, separating, labeling, organizing, accession and aliquot
Distributed specimens to the appropriate department.

Medical Assistant

Meadowlands Hospital

08.2015 - 04.2016

To acquire vitals and glucose-checks
To assist the nurses on the floor
Transport patients and labs
Preform Venipuncture and EKGS
Provide daily Hygiene provision
Documentation of Patient information
Worked in Pediatrics, ER and 3W and 3 Central
Assisted patients in their daily therapies and activities.

Education

Bachelor of Science - Biology

William Paterson University

Wayne, NJ

01.2024 - Current

Certificate - Phlebotomy And Specimen Assessment

Rutgers University

Newark, NJ

09.2016 - 06.2017

Certification - Medical Assistant

Fortis Institute

Wayne, NJ

07.2014 - 05.2015

Skills

Multitasking Abilities

Professional Demeanor

First Aid CPR AED

Effective Communication

Reliability

Medication Administration

Vaccination Administration

Professionalism

Venipuncture

Quality Control

Data Entry

Documentation And Reporting

Adaptability

Policy Implementation

Scheduling and Coordinating

Staff Management

Problem Resolution

MS Office

Teamwork and Collaboration

Managing Operations and Efficiency

Problem-Solving

Computer Skills

Employee Benefits Knowledge

Health Insurance Knowledge