Vanessa Gonzalez
Medical Professional
Wayne,NJ
Summary
Highly skilled and enthusiastic professional with more than 8 years of experience with medical operations in patient-centric environments. Contribute to high-volume medical practices by providing exceptional customer service. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. Highly trained in verifying insurance benefits and creating appropriate patient documentation. Proficient in billing and coding as well as state regulations and mandatories.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Office Manager / Medical Assistant
Primary Care Physicians
Morristown, NJ
6 2023 - 09.2023
- Office Manager/Medical Assistant
- Hiring and collaborative training of new staff, when needed
- Evaluating staff performance on annual/ bi-annual basis
- Supervise office staff and delegate tasks
- Develops and implements office policies and procedures
- Sets the staffing schedule and approves paid time off through ADP
- Effective liaison between staff, patients, and doctors
- Prepare claims to be forwarded to billing service
- Work closely with Primary Care Partners administrative staff
- Collaborate with clinical and provider staff to ensure that quality measures are met
- Strong clinical knowledge and experience while assisting the Physician as his certified medical assistant
- Management of vaccines and documentation
- Prior Authorizations for the practice
- Ordering office supplies
- Knowledge of EPIC/Athena
- Having strong clinical/ laboratory/ and vaccine knowledge.
Pathology-Phlebotomist
Saint Barnabas Medical Center
Livingston, NJ
08.2020 - 01.2023
- Collected blood samples from patients
- Practiced proper patient identification and drawing correct amount of sample for the test
- Deciphered the best method for drawing blood depending on the specific patient, label vials with patient names and DOB
- Transported all specimen samples to the laboratory
- Always friendly, courteous, and sympathetic to patients
- Kept the phlebotomy cart or station well-organized at all times
- Practiced infection control standards at all times when working with patients and equipment.
Blood Donor Care Specialist
Vitalant
Montville, NJ
05.2019 - 07.2020
- Assisted in the organization for Blood Drives
- Registration of Donors- verifying their personal information, travel, medical and the type of donation they are giving, educating them on their donation and getting consents to the donation
- Screened donor and made sure the donors met the requirements to the specific donation
- Venipuncture and managed the Donors onset symptoms if any
- Verified the Donors information to the blood, plasma, or platelet donation
- Required technicians to travel the Tri-State area.
Lead Phlebotomist- Float
Bioreference Laboratories
09.2017 - 11.2018
- Draws blood from patients for analysis or other medical purposes as directed by the physician/nurse practitioner
- Verifies or records identity of patient and converses with patient to deter fear of procedure
- Follows up on abnormal labs as appropriate for each provider
- Disseminates lab result letters as appropriate per provider
- Maintains laboratory inventories and logs and orders adult vaccines monthly
- Tracks all lab specimens that are sent out to ensure the results are received in a timely manner
- Performs quality checks and documentation
- Traveled all locations serviced by Bioreference and maintained the regulations in each location by company, state and federal.
Outreach Tech Assistant III, Phlebotomist
The Valley Hospital
09.2016 - 11.2017
- Preformed venipuncture, verifying patient information and insurance
- Responsible for handling and recording all blood specimens
- Transmitted laboratory results utilizing computer terminal
- Processed specimens for centrifuging, separating, labeling, organizing, accession and aliquot
- Distributed specimens to the appropriate department.
Medical Assistant
Meadowlands Hospital
08.2015 - 04.2016
- To acquire vitals and glucose-checks
- To assist the nurses on the floor
- Transport patients and labs
- Preform Venipuncture and EKGS
- Provide daily Hygiene provision
- Documentation of Patient information
- Worked in Pediatrics, ER and 3W and 3 Central
- Assisted patients in their daily therapies and activities.
Education
Bachelor of Science - Biology
William Paterson University
Wayne, NJ 01.2024 - Current
Certificate - Phlebotomy And Specimen Assessment
Rutgers University
Newark, NJ 09.2016 - 06.2017
Certification - Medical Assistant
Fortis Institute
Wayne, NJ 07.2014 - 05.2015
Skills
Timeline
Bachelor of Science - Biology
William Paterson University
01.2024 - Current
Pathology-Phlebotomist
Saint Barnabas Medical Center
08.2020 - 01.2023
Blood Donor Care Specialist
Vitalant
05.2019 - 07.2020
Lead Phlebotomist- Float
Bioreference Laboratories
09.2017 - 11.2018
Certificate - Phlebotomy And Specimen Assessment
Rutgers University
09.2016 - 06.2017
Outreach Tech Assistant III, Phlebotomist
The Valley Hospital
09.2016 - 11.2017
Medical Assistant
Meadowlands Hospital
08.2015 - 04.2016
Certification - Medical Assistant
Fortis Institute
07.2014 - 05.2015
Office Manager / Medical Assistant
Primary Care Physicians
6 2023 - 09.2023
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