Vanessa Griffin
Manager
Tinley Park,IL
Summary
Dynamic manager at Walgreens with a proven track record in workforce development and effective conflict resolution. Enhanced customer satisfaction through proactive communication and high-quality service delivery. Skilled in team building and staff training, fostering a motivated and agile workforce while ensuring regulatory compliance and efficient project management.
Overview
44
44
years of professional experience
Work History
Manager
Walgreens
01.1982 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Lemont High School
Lemont, ILSkills
- Workforce Development
- Effective Conflict Resolution
- Effective Project Management
- Performance evaluation
- Customer Engagement
- Team building
- Regulatory compliance
- Staff Development Coaching
- Experienced Team Coordinator
- Staff training and development
- Task delegation
- Sales techniques
- Policy implementation
- Schedule preparation
- Sales management
- Inventory Control
Accomplishments
I was reconginized for all the volunteer work I do in the district and my personal volunteering I do. I volunteer for All Gods people by donating time and merchandise for the homeless. I make blankets for Project Fire Buddies and for the homeless. Donate and organize a toy drive for Tow trucks for tots.
Champion of Champion winner for 4 years
This is an award that you are nominated by other employees in our organization. I have been nominated for all the volunteer work I do within the district and the community out reach events I have done or organized. I have also was nominated for helping other stores in our district when they needed a helping hand.
Timeline
Manager
Walgreens
01.1982 - Current
High School Diploma -
Lemont High School