Vanessa GROOM
Fort Worth,Tx
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Material Handler
Fedex
07.2022 - 12.2023
- Loaded completed orders on pallets according to delivery numbers
- Observed inventory allocation to maintain material needs and production deadlines
- Managed inventory in a high-paced warehouse environment ensuring accurate records and timely shipments
- Unloaded cargo from trucks with mechanized equipment.
Customer Service Representative
Carnival Cruise Lines
04.2020 - 03.2022
- Managed high volume of customer inquiries and complaints with professionalism and efficiency
- Resolved complex issues quickly and effectively to ensure customer satisfaction
- Demonstrated strong communication skills in assisting customers both in person and over the phone.
Lead For Inbound Stower
Amazon
07.2015 - 12.2020
- Led team of inbound stowers to efficiently process and store incoming inventory
- Trained new hires on proper techniques for stowing items in fulfillment center
- Maintained organization and cleanliness of stow area to optimize workflow and safety.
Rf Operator
New Breed Logistics
04.2009 - 03.2012
- Reported failure, malfunction or wear issues on equipment to supervisor
- Learned and followed safety and emergency procedures
- Taught new employees machine operation techniques and important business procedures
- Retained safe and clean work area in accordance with good Manufacturing practices (GMPs)
- Rotated among various workstations, performing work necessary to meet production needs.
Education
High School Diploma -
Cassata High School
Cosmology - Cosmetology
Ogle School of Hair Skin Nails - Hurst
Hurst, TXSkills
- Warehouse Operations
- Customer Service
- Clean Background Check
- Loading and Unloading
- Teamwork and Collaboration
- Work Order Following
- Positive Attitude
- Wellas
- Design essential
- Hair color
- Chemical Relaxer
- Hair style
Timeline
Material Handler
Fedex
07.2022 - 12.2023
Customer Service Representative
Carnival Cruise Lines
04.2020 - 03.2022
Lead For Inbound Stower
Amazon
07.2015 - 12.2020
Rf Operator
New Breed Logistics
04.2009 - 03.2012
High School Diploma -
Cassata High School
Cosmology - Cosmetology
Ogle School of Hair Skin Nails - Hurst