Hardworking and resourceful with strong communication skill of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.
Overview
13
13
years of professional experience
Work History
Housekeeping Supervisor
Omni Hotels & Resorts
Dallas, TX
04.2019 - 03.2020
Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
Monitored inventory levels and ordered supplies as necessary.
Created and implemented daily cleaning schedules for staff members.
Housekeeping Supervisor
Omni Hotels & Resorts
Los Angeles, CA
03.2007 - 03.2019
Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
Monitored inventory levels and ordered supplies as necessary.
Created and implemented daily cleaning schedules for staff members.
Scheduled employees' shifts according to occupancy levels at the hotel.
Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
Coordinated with other departments within the hotel to ensure a smooth flow of operations.
Responded promptly to maintenance requests from guests or staff members.
Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
Practiced safe work habits and wore protective safety equipment.