VANESSA GUZMAN
Rio Rancho,NM
Summary
Experienced and driven professional with a strong background in administration, offering over 15 years of expertise. Seeking an Executive Assistant role at Moss Adams to provide proactive support and enhance productivity within the organization. Proficient in finance management, skilled at building relationships, and possess instructional leadership skills.
Overview
11
11
years of professional experience
Work History
Business Specialist/ Branch Manager Designee
Wells Fargo Bank
11.2021 - Current
- Consistently built long-term relationships with existing and new customers.
- Served as a liaison between executive leadership and departmental staff, ensuring clear communication channels were maintained at all times.
- Streamlined communication by managing emails, phone calls, and scheduling appointments.
- Adhering to company policies and procedures, contributing to a more organized work environment.
Personal Banker
Wells Fargo Bank
02.2020 - 11.2021
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Resolved client disputes with empathy and efficiency, restoring confidence in banking services.
Branch Operations Manager
Wells Fargo Bank
02.2014 - 02.2020
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Organized staff schedules to ensure adequate coverage during peak business hours while maintaining employee satisfaction.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Submission of expense reports for luncheons, travel, and team meetings.
Education
Certificate - Administrative Assistant
PIMA Medical Institute
Albuquerque, NM01.2009
High School Diploma -
Socorro High School
Socorro, NM05.2008
Skills
- Strong organizational skills; effectively prioritizing assigned tasks while meeting deadlines
- Proficient in Microsoft Office
- Critical thinker with the ability to problem solve and create solutions
- High level of confidentiality and handling sensitive information
- Business Acumen
- Effective Communication
- Analytical Thinking
Leadership Experience
- Successful completion of Situational Leadership classes
- Managed six direct employees, successfully guided them to their next step in their careers
- Consistently onboarding and training new employees
- Expense reports, ordering cash, supplies, and other duties as assigned
References
- AUTUMN TODD, Wells Fargo Bank, 505-220-6292
- DAVE HAVLICK, Wells Fargo Bank, 505-379-7602
- BRENDAN WING, Wells Fargo Bank, 505-321-9183
Timeline
Business Specialist/ Branch Manager Designee
Wells Fargo Bank
11.2021 - Current
Personal Banker
Wells Fargo Bank
02.2020 - 11.2021
Branch Operations Manager
Wells Fargo Bank
02.2014 - 02.2020
Certificate - Administrative Assistant
PIMA Medical Institute
High School Diploma -
Socorro High School
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