Vanessa Guzman
Los Fresnos,TX
Summary
Experienced Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
2
2
years of professional experience
Work History
Property Manager
Villa Madre Apartments
03.2022 - Current
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria
- Ensured that all rent payments were collected on time by following up on delinquent tenants
- Managed all maintenance requests from tenants in a timely manner
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties
- Processed evictions, when necessary, in accordance with state laws and procedures
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping
- Built relationships with service vendors and submitted associated billing statements
- Exercised direct supervision over property staff
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Updated tenant and unit information to keep current in housing database.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Met with prospective tenants to show property and assess applications or sign leases.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Compiled detailed reports on property conditions, occupancy rates and financial performance.
- Processed incoming payments from tenants in a timely manner.
Education
Skills
- Tenant Relations
- Database Management
- Maintenance Scheduling
- Administrative Support
- Lease Renewals
- Multi-family property management
- Property Inspections
- Customer service focused
- Adaptable
- Skilled Multi-tasker
- Financial budgeting and reporting
- Time management
- Problem solving
- Skilled management
- Organization
- Computer literacy
- Rent collection
- Tenant and eviction laws
- Customer service-focused
- Skilled multi-tasker
- Fair housing mandates
- Document Preparation
- Scheduling appointments
- Great planning skills
- Office Supervision
References
Upon Request
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Property Manager
Villa Madre Apartments
03.2022 - Current
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