Vanessa Hall
Summary
Proactive administrative professional with strong attention to detail and passion for delivering exceptional customer service. Seeking opportunity to apply skills in a constructive, results-driven environment. Committed to providing efficient and organized support to enhance overall productivity. Adept at multitasking and problem-solving, with proven track record of meeting deadlines and exceeding expectations.
Overview
2022
2022
years of professional experience
Work History
Administrative Coordinator
Tucson Doggie Doors
- First point of contact for customers and business affiliates inquiring about products and services through various communication channels, including online form submissions, email, text/chat, phone calls, social media and CRM platform
- Places orders with retail partners and vendors while maintaining meticulously detailed records of incoming and outgoing inventory with acute accuracy
- Maintains team schedule with focus on fluidity of appointment times from one to the next
- Creates invoices and collects payments on products and services rendered
- Collaborates with other team members on best practices
- Place orders for all needed supplies and products
- Participates in the hiring process through outreach, selection, and interviewing of potential candidates
- Designs and organizes product giveaways for local conventions along with developing slide show presentations
- Creates professionally crafted correspondence as chief liaison between partnering businesses and venues
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns
Crew Member
Trader Joe's
09.2018 - 06.2021
- Detailed excellent customer service by greeting and assisting each customer, addressing customer inquiries, and resolving complaints
- Received and inventoried incoming shipments, and continuously maintained shelving and display standards
- Accurately operated point of sale system while expediting efficient customer service at checkout
- Rotated inventory to keep abreast of expiration dates and spoils while properly disposing of or donating said items
- Sustained individual product orders and ensured the store was well supplied with merchandise to address the changing seasonal needs
- Thrived in a continuously changing environment while meeting the requests of management
- Proudly received outstanding reviews based on performance
Bartender-Server
Collins Pub
08.2012 - 01.2017
- Bartender-Server-Key Holder at a well established downtown restaurant specializing in craft beer and upscale pub fare
- Duties included: opening and closing, set-up and break-down of bar and restaurant, bank deposits, proactively preparing and delivering drinks and food per customer request
- Experience in back of the house food safety and compliance, as well as all front of the house procedures
Bartender
Purple Orchid
08.2007 - 04.2012
- Bartender-Key Holder at a popular, local, neighborhood establishment
- Duties included opening and closing, bank deposits and withdrawals, cash register set up, ordering and sustaining inventory of all bar supplies, wine, liquor, and beer
- Training of incoming employees to proper standards
- Maintained a clean and productive work environment while simultaneously tending to customer needs
- Developed close-knit, professional relationships with local clientele to encourage repeat patronage
Bartender
MGM Grand Hotel
06.2006 - 01.2007
- Opened a new lounge within the MGM Grand Hotel as a bartender
- Uphold integrity and professionalism of the hotel while performing all duties required within the bartending position
- Courteously greeted hotel guests while fulfilling individual requests
Education
Associate of Arts Degree -
Chandler-Gilbert Community College
05.2023
CCL - Organizational Leadership
Chandler-Gilbert Community College
Esthetician -
Marinello School of Beauty
Skills
- Google Workspace and Microsoft Office Proficiency
- Data Entry
- Presentations
- Strong Written and Verbal Communication Skills
- Team Collaboration
- Skype/Zoom/Google Meets/Slack
- CRM Software
- Typing 40 WPM
- Conflict Management
- Leadership
- Attention to Detail
- Data entry
- Time management
- File organization
- Scheduling
Licenses Certificates
- Licensed Esthetician AZ & CA
- AZ Level 1 Fingerprint Clearance
- CCL Organizational Leadership
Attributes
- Friendly and approachable problem solver with impeccable soft skills
- An organized multitasker who works well under pressure while maintaining composure
- Acute attention to detail and decision making capabilities
- Successfully works both independently and within a team environment to achieve measurable results
- Listens attentively and shows sincere empathy for customers
- Prioritizes punctuality
Timeline
Crew Member
Trader Joe's
09.2018 - 06.2021
Bartender-Server
Collins Pub
08.2012 - 01.2017
Bartender
Purple Orchid
08.2007 - 04.2012
Bartender
MGM Grand Hotel
06.2006 - 01.2007
CCL - Organizational Leadership
Chandler-Gilbert Community College
Esthetician -
Marinello School of Beauty
Administrative Coordinator
Tucson Doggie Doors
Associate of Arts Degree -
Chandler-Gilbert Community College
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