Proven Security Professional with a track record of enhancing safety at Allied Universal Security Services. Excelled in surveillance and Customer Service, significantly improving performance in teamwork and advanced adept at preventing unauthorized access and ensuring personal safety and comprehensive facility protection. Demonstrates exceptional observational abilities and commitment to seamless security operations.
Hi, I’m
Vanessa Hardaway
Richmond,VA
Summary
Work History
Allied Universal Security ServicesRichmond , Va
Unarmed Security Officer
10.2016 - Current
Job overview
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Improved response time to incidents through effective communication with team members and use of security equipment.
- Implemented security measures for special events, ensuring guest safety and minimal disruptions.
- Collaborated closely with other departments within the organization to ensure seamless implementation of security initiatives across various functions.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Investigated suspicious activities and persons to maintain security of premises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Education
DeWitt Clinton High School Bronx New York
High School Diploma from General Studies
06.1990
University Overview
Skills
- Strong customer service
- Customer service and care
- Excellent customer service
- Reliable Customer Service
- Customer service and support
- Effective customer service
Timeline
Unarmed Security Officer
Allied Universal Security Services
DeWitt Clinton High School
High School Diploma from General Studies
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