D'Andre Jefferson
McKinney,TX
Summary
Dedicated Security Supervisor consistently optimizes performance, procedures and training effectiveness by evaluating current protocols and developing strategic improvements. Forward-thinking and detail-oriented manager with adaptable approach to solving routine and complex daily problems. Over 10 years of progressive experience in security.
Career-oriented Security Supervisor with strong background in security work and natural leadership talents. Leverages security expertise to manage shift coverage and optimize building, personnel and asset strategies on shift-by-shift basis. Highly observant and thorough with great follow-through on identified security concerns.
Overview
14
14
years of professional experience
1
1
Certification
Work History
HVAC Technician
Ut Southwestern Medical Center
Dallas, TX
04.2021 - Current
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Adapted installation techniques according to specific building layouts or restrictions while meeting code compliance requirements.
Commissioned Security Officer
VIP Executive Security Protection
Las Colinas, Texas
05.2018 - 11.2022
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Supervisor Assistance
Point To Point Global Security, Inc.
Carrollton, TX
04.2015 - 02.2018
- Patrol state buildings, grounds, and work areas; watches for unauthorized persons, fires, and unusual occurrences; and reports emergencies upon discovery.
- Responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior.
- Securing the premises an personnel by staying on patrol, monitoring surveillance performing equipment, building inspections, guarding entry points, and verifying visitors.
- Be visible and observation at all times, greeting staff, guests, and vendors in a courteous and attentive manner.
- Respond immediately to distress calls, panic alarm, and emergency calls for disorder conduct, disruptive persons, and incidents swiftly and appropriately.
- Collaborate with other security officers for effective protection and coverage.
Supervisor
Yale Enforcement Security Services
Dallas, TX
09.2009 - 03.2015
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Education
High School Diploma -
A Maceo Smith New Tech High School
Dallas, TX08.2007
Skills
- Recovering and Recycling
- Forklifting
- Operating Heavy Machinery
- HVAC Change-Out Procedures Expert
- Control Systems
- Equipment Installation
- Customer Service
- Safety Protocols
- HVAC Controls
- Warehouse Loading and Unloading Docks
- Maintenance Engineering
Certification
Security License for Non-Commission and Commission , for Levels 2 and 3 in order to carry fire alarms.
Timeline
HVAC Technician
Ut Southwestern Medical Center
04.2021 - Current
Commissioned Security Officer
VIP Executive Security Protection
05.2018 - 11.2022
Supervisor Assistance
Point To Point Global Security, Inc.
04.2015 - 02.2018
Supervisor
Yale Enforcement Security Services
09.2009 - 03.2015
High School Diploma -
A Maceo Smith New Tech High School