Vanessa Harris
Spartanburg,South Carolina
Summary
Skilled EMT-Basic and Security Officer with a proven track record at Ambustar Ambulance Service and Securitas Security Services USA. Expert in vital signs monitoring and emergency vehicle operation, coupled with exceptional skills in fostering teamwork and enhancing safety. Achieved increased patient satisfaction and maintained high compliance standards through detail-oriented practices and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
EMT-Basic
Ambustar Ambulance Service
09.2020 - Current
- Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
- Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Provided compassionate care for diverse populations including children, elderly individuals, pregnant women, and individuals with special needs during medical emergencies.
- Utilized ambulances and other vehicles to transport patients to medical facilities.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
EMT-Basic
Union County EMS SC
09.2020 - 01.2022
- Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained up-to-date knowledge of protocols, procedures and medical advances.
- Responded to emergency medical calls, providing basic life support services in accordance with protocols.
- Enhanced teamwork efficiency by effectively collaborating with paramedics, firefighters, and police officers in high-stress environments.
- Contributed to a positive work environment within EMS team by fostering good relationships with colleagues and demonstrating dedication to continuous improvement in patient care practices.
Security Officer
Securitas Security Services USA
10.2019 - 09.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Team Leader
Bojangles' Restaurants
03.2015 - 06.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
Associate of Science - Psychology
Spartanburg Community College
Spartanburg, SC05-2025
Certificate of Technical Studies - EMT
Spartanburg Community College
Spartanburg, SC07-2020
High School Diploma -
Spartanburg High School
Spartanburg, SC05-2017
Skills
- Basic life support
- Vital signs monitoring
- Emergency vehicle operation
- Scene safety
- Airway management
- Bleeding control
- Cardiopulmonary resuscitation
- Incident reporting
- Security guard license
- Detail-oriented
- Compliance requirements
- New employee training
Certification
- National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
Timeline
EMT-Basic
Ambustar Ambulance Service
09.2020 - Current
EMT-Basic
Union County EMS SC
09.2020 - 01.2022
Security Officer
Securitas Security Services USA
10.2019 - 09.2020
Team Leader
Bojangles' Restaurants
03.2015 - 06.2019
Associate of Science - Psychology
Spartanburg Community College
Certificate of Technical Studies - EMT
Spartanburg Community College
High School Diploma -
Spartanburg High School
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