VANESSA HEREU
Salt Lake City,UT
Summary
Strategic Account Manager with a proven track record of forging successful partnerships, expanding professional networks, and achieving high client retention rates. Experienced in influencing decision makers through a consultative and customer-centric sales approach. Adept at building relationships that drive business growth and result in client referrals. Seeking a dynamic environment that values continuous learning and offers opportunities to make a meaningful impact.
Overview
10
10
years of professional experience
Work History
Account Manager
Visibility Sign Company
06.2022 - 09.2023
- Proactively resolved problems in sign projects to ensure successful outcomes and client satisfaction
- Acted as a trusted advisor, delivering personalized solutions that exceeded client expectations
- Collaborated with city authorities for permitting exterior signs, ensuring compliance with local regulations
- Successfully managed project finances, including payment processing, for multiple projects with strict deadlines.
Account Executive
Kelly Services
09.2021 - 06.2022
- Implemented effective prospecting and networking strategies, resulting in a consistent pipeline of new leads and opportunities
- Utilized persuasive communication and negotiation skills to engage with executive-level management, close sales contracts, and secure new business
- Conducted market research and secured meetings with potential clients, consistently meeting and exceeding revenue targets
- Presented solutions during client meetings and assessed Kelly Services as a viable staffing solution for their needs.
Travel Sales | Account Manager
Carnival Cruise Line
04.2015 - 08.2021
- Consistently achieved and exceeded sales performance targets within the travel industry
- Developed and maintained strong relationships with clients, resulting in a high rate of repeat business and referrals
- Leveraged industry knowledge to adapt to changing travel conditions, ensuring clients had safe and enjoyable travel experiences
- Utilized CRM tools to drive sales, analyzing customer preferences, travel habits, and market trends.
Sales Manager
Holiday Inn
02.2014 - 08.2014
- Utilized problem-solving skills to address customer concerns, resolve issues, and navigate complex situations
- Employed effective communication strategies to actively listen to clients' needs, provide information on hotel offerings, and negotiate contracts and pricing agreements
- Stayed updated with travel industry news, attended trade shows, and adapted strategies to market conditions.
Education
Bachelor of Business Administration (B.B.A.) - International Business -
Florida International University
Miami, FLSkills
- Written, verbal, and interpersonal communication
- Negotiation
- Revenue growth and retention
- Problem-solving
- Relationship building
- B2B Sales
- Attention to Detail
- Account Management
- Microsoft Applications
- Salesforce CRM
- Consultative Sales Approach
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Account Manager
Visibility Sign Company
06.2022 - 09.2023
Account Executive
Kelly Services
09.2021 - 06.2022
Travel Sales | Account Manager
Carnival Cruise Line
04.2015 - 08.2021
Sales Manager
Holiday Inn
02.2014 - 08.2014
Bachelor of Business Administration (B.B.A.) - International Business -
Florida International University
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