Vanessa Hernandez
Lancaster,CA
Summary
Skillful Retail Merchandiser accomplished in product assembly, material handling and display design. Works well independently and as part of dynamic teams. Skilled at collaborating with fashion designers on product placement, store displays and marketing material for new clothing launches and promotions.
Overview
12
12
years of professional experience
Work History
Retail Merchandising Representative
Retail Assistance Corporation
05.2022 - 12.2022
- Implementing plan-o-gram
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Stocked shelves to match planogram images and instructions.
- Established strong vendor relationships to maintain and support business.
- Traveled to assigned stores to conduct visits in assigned territory
- Take pictures of completed assignments and upload reports in timely manner
Concierge
Jared Galleria Of Jewelry
09.2021 - 12.2021
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
- Cleaned jewelry cases daily with glass cleaner and dusters to keep displays pristine.
- Inspect Customer Jewelry under Gem Scope make sure no loose stones prior to cleaning
- Take in customer repairs
- Ensure Customer receives correct repair when picking by putting stone under Gem Scope and matching Gemscribe
- Consulted with customers about desires and sizing needs for each piece.
Fine Jewelry Clerical
Macy's
09.2019 - 10.2020
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Trained and coached newly hired associates on store return policies and customer service techniques.
- Use RF equipment to scan out damages, transfers, and return to vendor
- Check in all new merchandise in secure off-floor location
- Perform price changes as needed
- Perform daily inventory procedures
- Check in and out merchandise daily
Sales Associate
Macy's
05.2011 - 10.2018
- Ensure high levels of customer satisfaction by delivering excellent sales and service.
- Follow and make department sales goals on a monthly, quarterly and annual basis.
- Effectively executed visual merchandising and marketing initiatives.
- Represented store as an ambassador in a positive and professional manner.
- Served multiple customers simultaneously in a stressful environment.
- Watched for, recognized, and prevented security risks.
Medical Assistant Externship
Greco Bowman Chiropractic
01.2013 - 03.2013
- Maintained sanitation of exam and procedure rooms by following industry standards.
- Organized, inventoried, ordered and stocked medical supplies and equipment.
- Prepared patients for exams by taking vitals, and recording pertinent information quickly and accurately.
- Supported physicians with nimble assistance during medical exams and in-office procedures.
Education
Moreno Valley High School
Moreno Valley, CALos Angeles ORT College
Los Angeles, CASkills
- Building Customer Relationships and Loyalty
- Adaptable and Flexible
- Inventory Coordination
- Active Listening
- Critical Thinking
- Strong Communication and Interpersonal Skills
- Planogram Execution
- Project Requirements
- Providing Feedback
- Vendor Relationships
- Exceptional Time Management Skills
Timeline
Retail Merchandising Representative
Retail Assistance Corporation
05.2022 - 12.2022
Concierge
Jared Galleria Of Jewelry
09.2021 - 12.2021
Fine Jewelry Clerical
Macy's
09.2019 - 10.2020
Medical Assistant Externship
Greco Bowman Chiropractic
01.2013 - 03.2013
Sales Associate
Macy's
05.2011 - 10.2018
Moreno Valley High School
Los Angeles ORT College
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