Vanessa Hernandez

I provide a personable shopping experience. Assessing the clients' style objectives to better address their fashion needs.

Key Responsibilities

•Building strong relationships with clientele, maintaining contact to provide them with styling updates, new product arrivals, and promotional offers.

•Driving sales by meeting or exceeding revenue targets by engaging with customers, using upselling techniques, and maximizing on sale opportunities.

I advise clients with developing their wardrobe that is cohesive with their fashion goals by curating outfits based on lifestyle and individual taste.

Key Responsibilities

•Streamlined clients wardrobes by identifying outdated or ill-fitting items, resulting in more coordinating and functional collections.

•Connecting with clients digitally to establish long-term relationships and foster customer loyalty.

•Maintaining up-to-date knowledge of new fashions by monitoring consumer market trends and attending product knowledge meetings

I present expert beauty advice, conducting comprehensive personalized consultations, and building rapport to ensure long-lasting client relationships. Offering my expertise and guidance on product selection, application techniques, and skincare routines.

Key Responsibilities

•Lead and offer tailored recommendations and solutions to help them achieve their desired look.

•Demonstrate expertise in makeup application techniques, educating clients through extensive tutorials on how to achieve professional-looking results at home.

I oversee all aspects of counter performance, implementing selling strategies, developing customer relations, mentoring staff, and conducted brand-sponsored events.

•Participated in brand led special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.

•Prepared daily reports on sales, inventory levels, and other key performance indicators for management review.

•Collaborated closely with vendors for timely delivery of orders while maintaining a healthy professional relationship.

•Administered regular staff training sessions for product knowledge and sales techniques. Recruited, coached, motivated and trained 5 new associates in 2021 and 2022.

I maximize selling opportunities, and elevate the brand experience for customers seeking luxury makeup and fragrance. Earning recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.

Key Responsibilities

•Engaging proactively, enriching the customers shopping experience by responding attentively and consistently..

•Building brand awareness by maintaining strong client relationships through consistent communication and attentive service.

I am responsible for assisting customers and providing guidance on haircare and skincare routines, remerchandising, and restocking product.

Key Responsibilities

•Advising customers in a friendly and professional manner. Listen attentively to their needs and preferences, offering personalized recommendations.

•Created digital content for the business' social media page. Streamlining social media strategies to increase audience engagement and boost sales.