Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Vanessa Hernandez

Garden Grove,CA
Vanessa Hernandez

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Organizing

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proven leader and efficient multitasker, demonstrated through a track record of problem-solving and maintaining high accuracy levels in cash transactions at El Torazo. Excelled in fast-paced environments, significantly reducing food waste by implementing effective portion control at Luna Grill. Skilled in cash handling and fostering a dependable team, ensuring operational excellence and customer satisfaction at Corner Bakery Cafe.

Overview

3
years of professional experience

Work History

Luna Grill

Lead Cook
09.2024 - 11.2024

Job overview

  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Supervised line cooks to monitor food safety and order accuracy.
  • Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Streamlined kitchen operations by creating more accurate prep sheets, standardized recipe files and product-rotation systems.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Oversaw proper storage procedures for perishable items, ensuring freshness and minimizing spoilage risks.
  • Managed ordering processes for kitchen supplies and ingredients, optimizing budget allocation while maintaining consistent product quality.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.

El Torazo

Cashier
08.2023 - 04.2024

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.

Corner Bakery Cafe

Shift Manager
09.2021 - 10.2023

Job overview

  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Tracked receipts, employee hours, and inventory movements.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.

Education

UEI College
Anaheim, CA

Certificate from Criminal Justice
03.2017

Skills

  • Work ethic and integrity
  • Cash handling
  • Cash register operation
  • Multitasking and organization
  • Dependability and reliability
  • Problem-solving
  • Honest and dependable

Timeline

Lead Cook

Luna Grill
09.2024 - 11.2024

Cashier

El Torazo
08.2023 - 04.2024

Shift Manager

Corner Bakery Cafe
09.2021 - 10.2023

UEI College

Certificate from Criminal Justice

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Vanessa Hernandez