Vanessa Hernandez
McAlester
Summary
A detail-oriented accounting professional with a background in financial reporting, data entry, tax preparation, customer service, management, child care services and manufacturing. Proven ability to analyze and interpret financial data to support informed decision-making. Strong skills in using scheduling software, Microsoft Office, accounting software and tools, ensuring accuracy and compliance. Excellent interpersonal, communication and organizational skills with a commitment to delivering high quality results and fostering positive client relationships.
Overview
13
13
years of professional experience
Work History
Tax Preparer
Jackson Hewitt Tax Services
11.2024 - 04.2025
- Dedicated tax preparer with extensive experience, skilled in preparing accurate federal and state tax returns while providing exceptional customer service.
- Proficient in analyzing financial documents, advising clients on tax issues, maintaining accurate records, calculating fees and using proper corresponding software to input accurate data.
- Strong communicator with a proven ability to build rapport with clients, address their concerns, and deliver tailored strategies for problem solving needs. Manages office communication through using proper phone etiquette and an operating system to network with other locations in an instant.
- Committed to staying updated on tax law changes to maximize client benefits.
- Works 35+ hours weekly
Childcare Teacher
Lakeside Learning Center
09.2020 - 10.2024
- Creating a safe, clean, fun and stimulating educational learning environment. Building and fostering positive lasting relationships with children and their guardians.
- Strategically developing and implementing weekly educational lesson plans that consistently meet and exceed behavioral and developmental milestones. Successfully achieving goals through interactive structural hands-on equipment and resources.
- Maintains rigorous adherence to safety, cleanliness, and hygiene standards, ensuring a healthy and secure environment for all children as well as myself.
- Accurately administers medication and nutritional needs, utilizing precise measuring instruments to ensure compliance with prescribed guidelines.
- Demonstrates exceptional independence and initiative, managing responsibilities with minimal supervision while maintaining physical readiness that meets the demands of childcare.
- Worked 40 hours weekly
Household Manager
06.2016 - 08.2020
- Managed all aspects of household operations with unwavering dedication, including meal preparation, child safety and medical appointments.
- Exemplified exceptional problem-solving abilities by deescalating issues and implementing effective behavioral strategies.
- Provided positive role modeling and proactively addressed the behavioral needs of dependents, ensuring a nurturing and structured environment.
- Worked 40+ hours weekly
Explosives Worker / Materials Handler
MCAAP
09.2014 - 05.2016
- Proficient in the proper procedures of operation of bomb production equipment to include powder melting and blending kettles, bomb filling stations, and powder sift buildings and able to identify when a machine is malfunctioning. Examples of equipment operated include powder melting and blending kettles, powder draw off of PBXN and Trinitrotoluene.
- Familiar and proficient with proper procedures to handle and or store hazardous waste materials.
- Understanding of the Standard Operating and Safety Procedures for working with explosives. Knowledgeable of explosives procedures and practices to prevent or neutralize spills.
- Capabilities to operate automatic and semi-automatic machines with several controls, to handle live and inert ammo as well as its components and performing the more complex assembly line operations as well as demilitarizing ammunitions.
- Ability to work without more than normal supervision, and have the possession of physical requirements to bend, twist, pull, lift more than 50lbs repetitively.
- Worked 40+ hours weekly
Shift Manager
McDonald's
08.2012 - 08.2014
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.
Education
High School Diploma -
Mineral Wells High School
Mineral Wells, TXSkills
- Endurance and Hand-Eye Coordination
- Clerical Skills
- Excellent interpersonal and communication skills
- Poised under pressure
- Experienced in Group Leadership and Independent work
- Fun and energetic
- Proficient in Microsoft Office, Zoom, Slack, Profiler etc
Timeline
Tax Preparer
Jackson Hewitt Tax Services
11.2024 - 04.2025
Childcare Teacher
Lakeside Learning Center
09.2020 - 10.2024
Household Manager
06.2016 - 08.2020
Explosives Worker / Materials Handler
MCAAP
09.2014 - 05.2016
Shift Manager
McDonald's
08.2012 - 08.2014
High School Diploma -
Mineral Wells High School
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