Dynamic customer service professional with extensive experience at American Electric Power, adept at complaint resolution and enhancing client communication. Proven track record in cash handling and operational efficiency, consistently improving service delivery. Skilled in problem-solving and documentation, ensuring customer satisfaction and loyalty through effective issue resolution.
Addressed customer concerns regarding elevated electricity charges.
Collaborated with the safety team on various topics.
Supported web response initiatives.
Created decorative elements for office
Placed work orders for necessary repairs.
Create meter installations.
Ensured patient adherence to medication schedule and doctors appointments.
Handled diverse errands to maintain seamless daily operations.
Managed store openings and closings to ensure operational efficiency. Conducted inventory checks to maintain accurate stock levels. Assisted in organizing products to enhance customer experience. Performed cleaning and stocking of inventory to uphold store standards.