Summary
Overview
Work History
Education
Skills
References
Timeline
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Vanessa Herrera

Moreno Valley,CA

Summary

Operations leader with more than a decade of experience in warehouse management. Highly motivated and eager to embrace new challenges. Possesses a strong work ethic, adaptability, and outstanding interpersonal abilities. Skilled in working efficiently without supervision and rapidly acquiring new skills. Looking for opportunities to expand my skill set.

Overview

14
14
years of professional experience

Work History

AMAZON AREA MANAGER

Amazon
Moreno Valley, CA
01.2017 - 01.2024
  • Managed various shifts including Front Half Nights (FHN), Front Half Days (FHD), Back Half Days (BHD), and Back Half Nights (BHN).
  • Developed and implemented operational procedures to ensure that quality standards are met and provided data analysis reports to senior leadership.
  • Managed daily operations, improved productivity measures, oversaw and increased process efficiency, team effectiveness, and employee satisfaction.
  • Provided guidance to management staff through direction, training, and support to accomplish organizational objectives. Streamlined the onboarding procedure for multiple departments.
  • Assigned tasks to staff members, establishing priorities and objectives. Reviewed and improved workflow processes to adopt best practices, cut expenses, and boost staff motivation and contentment.
  • Implemented and enforced federal, state, local, and company safety and operational regulations. Assisted in accident investigations and completed the necessary documentation.
  • Coordinated with various departments such as safety, learning, finance, and human resources to ensure efficient operations.
  • Fostered and sustained positive relationships with community organizations, serving as the corporate liaison at various meetings and events. Enhanced team morale and management communication through the implementation of employee recognition and reward programs.

WALMART DEPT MNGR/BACKROOM LEAD

Walmart
01.2010 - 01.2014
  • Compiled reports on inventory activities, detailing shortages and overages. Organized regular cycle counts to swiftly identify potential discrepancies. Conducted periodic inventories and physical counts of product supplies. Inspected incoming products for damages and coordinated order purchasing..
  • Led and managed a team of 15 employees in the department, ensuring efficient and timely completion of all tasks. Employed barcode scanners for swift updates to the system's inventories.
  • Developed monthly schedules for staff to guarantee sufficient coverage during peak times. Additionally, I worked in collaboration with various departments to facilitate a seamless operational flow among multiple teams.
  • Ensured adherence to all safety regulations in the workplace. Implemented safety rules and policies to safeguard employees and reduce company liability.
  • I exercised discretion and judgment while managing a fast-paced environment, adapting to changes with a sense of urgency. I remained calm and professional under stressful circumstances and effectively defused tense situations.
  • Carried out opening and closing responsibilities to uphold daily operational standards as part of shift transition tasks. Also monitored stock levels to maintain product availability.
  • Monitored supplier shipments to verify the timely receipt of goods. Maintained appropriate storage conditions for all inventory in the warehouse.
  • Operated lifts to transport materials to designated areas, both within and outside the backroom.

Education

High School Diploma -

Moreno Valley High School

Computer Repair Certificate -

Moreno Valley Community College

Skills

  • Administrative duties include filing, scanning, copying, scheduling, etc
  • Skilled in Microsoft Word, Excel, PowerPoint, Outlook and OneNote
  • Bilingual in English/Spanish
  • Telephone Etiquette
  • Customer service expertise
  • Exceptional multi-tasker
  • Resolution-oriented
  • Excellent communication skills
  • Analytical problem solver
  • Warehouse industry knowledge

References

References available upon request.

Timeline

AMAZON AREA MANAGER

Amazon
01.2017 - 01.2024

WALMART DEPT MNGR/BACKROOM LEAD

Walmart
01.2010 - 01.2014

High School Diploma -

Moreno Valley High School

Computer Repair Certificate -

Moreno Valley Community College

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Vanessa Herrera