Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Vanessa Hickman

Lee's Summit,MO

Summary

Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Thirty years of working in Social Service field which includes homelessness, substance misuse, alcohol and mental health. Knowledge of Missouri state services and I am a community activist.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Program Director

Lee's Summit CARES
02.2022 - Current
  • Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
  • Provided ongoing direction and leadership for program operations.
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Monitored program performance to identify areas for improvement.
  • Grant writing and supervision
  • Developed and implemented marketing strategies to promote program awareness and participation.
  • Communicated regularly with stakeholders, updating on progress to build support for program.
  • Established program policies and procedures to comply with regulatory requirements.

Case Manager

Hillcrest Transitional Housing
05.2018 - 02.2021
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
  • Managed 300 volunteers
  • Managed a 16 unit apartments
  • Developed programs for all residents
  • Monitored income of each resident
  • Developed financial plans for residents
  • Utilized trauma-informed approach to promote healing and empowerment for clients.
  • Provided leadership, guidance and support to staff members.

Education

BBA - Business Administration Major Leadership

Baker University
Baldwin City, KS
12.2026

Associate of Arts - Business Administration

Baker University
Baldwin City, KS
05.2014

Skills

  • Program Requirements
  • Differentiated Instruction
  • Grant Writing
  • Escrow Management
  • Secured $327,69200 in grant money
  • Retrieved up to $200,00000 in grant money
  • Missouri Prevention Specialist
  • Strong capacity builder
  • Managed $500,00000 of client stated funding
  • Navigate Cimor system
  • Strategic Planning

Accomplishments

  • Certified Missouri Prevention Specialist
  • Certified in Trauma Informed Care
  • Chair for Lee's Summit Human Relation Commission
  • Lee's Summit Social Service Board
  • Lee's Summit Ministerial Alliance Board
  • Lee's Summit Youth Court Board
  • Lee's Summit Public Safety Board
  • 2023 Lee's Summit Leadership Academy

Certification

  • Missouri Prevention Specialist 2023
  • Trauma Informed Care 2022

Timeline

Program Director

Lee's Summit CARES
02.2022 - Current

Case Manager

Hillcrest Transitional Housing
05.2018 - 02.2021

BBA - Business Administration Major Leadership

Baker University

Associate of Arts - Business Administration

Baker University

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Vanessa Hickman