Vanessa Hoffman
Fort Apache,AZ
Summary
Enhanced educational outcomes through differentiated instruction and effective classroom management. Skilled in computer technology and communication. Demonstrates a fast-learning ability and a self-starter attitude, achieving significant improvements in any type of work environment.
Overview
13
13
years of professional experience
Work History
Education Technician
Department of Interior
08.2017 - Current
- Implemented differentiated instruction techniques to accommodate various learning needs within the diverse classroom population effectively.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Employed effective classroom management strategies minimizing disruptions ensuring an optimal learning environment for all students present.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Maintained safety and security by overseeing students in recess environments.
- Served on various school committees advocating for the continuous improvement of educational services and opportunities offered to the student body.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted a positive learning environment through clear communication, consistent expectations, and mutual respect among students and staff members.
- Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Reading Interventionist
San Carlos Unified School District
08.2016 - 05.2017
- Supported the development of phonemic awareness and decoding skills through targeted activities, promoting fluent reading in struggling learners.
- Interpreted student assessment data to ascertain best intervention methods.
- Conducted one-on-one and small group sessions to provide targeted support, fostering a positive learning environment and boosting confidence in reading abilities.
- Delivered differentiated instruction based on individual learning profiles, addressing diverse needs within the classroom setting effectively.
- Enhanced reading comprehension by implementing targeted intervention strategies for struggling students.
- Collaborated with school leadership to develop and implement comprehensive reading intervention programs, continuously refining the curriculum for maximum effectiveness.
- Assessed and documented student progress with established goals.
Customer Service Representative
General Dynamics Information Technology Inc
09.2014 - 12.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Teacher's Assistant
Whiteriver Unified School District
08.2012 - 05.2013
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Reviewed lesson material with students individually or in small groups.
- Assisted lead teachers with lesson plan creation and materials development .
- Documented student progress and communicated with parents to keep informed.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Teacher Aide
Whiteriver Head Start Center
09.2011 - 07.2012
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Planned and implemented integrated lessons to meet national standards.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Education
Associate of Arts - Social Work
Tohono O'Odham Community College
Sells, AZ05.2024
Associate of Arts - Early Childhood Education
Southwest Indian Polytech Institute
Albuquerque, NM04.2011
High School Diploma -
Alchesay High School
Whiteriver, AZ 05.2008
Skills
- Fast learner
- Self Starter
- Active Listener
- Communication Skills
- Computer Skills
Timeline
Education Technician
Department of Interior
08.2017 - Current
Reading Interventionist
San Carlos Unified School District
08.2016 - 05.2017
Customer Service Representative
General Dynamics Information Technology Inc
09.2014 - 12.2014
Teacher's Assistant
Whiteriver Unified School District
08.2012 - 05.2013
Teacher Aide
Whiteriver Head Start Center
09.2011 - 07.2012
Associate of Arts - Social Work
Tohono O'Odham Community College
Associate of Arts - Early Childhood Education
Southwest Indian Polytech Institute
High School Diploma -
Alchesay High School
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