Vanessa Hoge
Beaumont,CA
Summary
Dedicated and customer-focused Consumer Loan Service Representative with 15 years of experience in the banking industry. Adept at providing exceptional service to clients, processing loan applications, and ensuring compliance with regulations. Skilled in evaluating creditworthiness, explaining loan options, and guiding clients through the loan application process. Seeking to contribute expertise to a dynamic financial institution.
Overview
21
21
years of professional experience
Work History
Temp. Accounting Representative
SchoolsFirst Federal Credit Union
Riverside, CA
10.2023 - 03.2025
- Received incoming mail, distributed and scanned mail to team members and different departments
- worked In accounting que deleting old vendors and setting up new ones in symitar
- called vendors for missing information, received checks and deposited the. In GL's
Customer Clerk/Bookkeeper
Vons/Yucaipa
Yucaipa, CA
06.2021 - Current
- Provide exceptional customer service, addressing inquiries and resolving issues at the service desk; Provide a variety of transactions; Wire money internationally from Western Union, Issue Money Orders.
Consumer Loan Processor/Funder
Arrowhead Credit Union
San Bernardino, CA
06.2004 - 04.2010
- Processed and funded various types of loans, ensuring compliance with policies and procedures; Audited incoming loans and verified accuracy of loan applications; Facilitated communication between loan officers, customers, and dealerships; Conducted credit report checks, handled wire transfers, and managed and audited loan documentation; Assisted the collections department in funding modified loans and processing charge-offs.
Education
Some College (No Degree) -
Craft On Hills
Skills
- Excellent customer service skills
- Proficient in loan application processing and documentation
- Strong understanding of lending regulations and compliance
- Ability to evaluate creditworthiness and financial documents
- Effective communication and interpersonal skills
- Detail-oriented and organized
- Familiarity with banking software and applications
Education and Training
other
Timeline
Temp. Accounting Representative
SchoolsFirst Federal Credit Union
10.2023 - 03.2025
Customer Clerk/Bookkeeper
Vons/Yucaipa
06.2021 - Current
Consumer Loan Processor/Funder
Arrowhead Credit Union
06.2004 - 04.2010
Some College (No Degree) -
Craft On Hills
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