VANESSA HOLMES
Summary
Detail-oriented Court Clerk with over 20 years of experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized to handle a high-intensity workload. With a robust background at the Circuit Clerk's Office, I excel in document processing and fostering team collaboration. My leadership significantly enhanced court efficiency and accuracy, showcasing my strong legal knowledge and problem-solving skills. Achievements include implementing systems/procedures that reduced case backlogs and improved team productivity, underscoring my commitment to excellence and efficiency in public service.
Overview
26
26
years of professional experience
Work History
Court Clerk Supervisor
Circuit Clerk's Office
09.2022 - Current
- Established effective communication channels between departments for seamless collaboration on shared cases.
- Assisted in budget preparation, helping to allocate resources efficiently within the department.
- Improved customer service by providing guidance and support to court visitors.
- Streamlined court processes by implementing efficient case management systems.
- Implemented quality control measures for document processing, reducing errors and improving accuracy rates.
- Coordinated scheduling of hearings, trials, and other court proceedings to maximize courtroom availability.
- Managed a diverse team of court clerks, fostering an inclusive work environment.
- Implemented a system for tracking employee performance metrics which led to better accountability among the team members.
- Analyzed workload data to identify trends and inform staffing decisions that improved overall efficiency.
- Organized training sessions for staff, enhancing their knowledge of court procedures and policies.
- Monitored staff performance, providing constructive feedback and coaching when needed.
- Supervised and trained court clerks, resulting in increased productivity and accuracy.
- Collaborated with judges and attorneys to ensure timely processing of legal documents.
- Developed procedural manuals for new hires, expediting their onboarding process.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Performed routine data entry or document management.
- Reduced case backlog by effectively prioritizing cases and assigning tasks to the team.
Deputy Clerk II,III,
Circuit Clerk's Office
10.2003 - Current
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problemsolving.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Recreational Therapy Aide
Truman Restorative Center
04.2000 - 02.2003
- Ensured confidentiality of sensitive patient information by adhering to strict privacy and security protocols.
- Enhanced patient compliance with prescribed therapies by clearly explaining the benefits of each intervention technique utilized in their treatment plan.
- Coordinated scheduling of appointments to maximize efficiency within busy clinic environments.
- Kept abreast of emerging trends in rehabilitation techniques through continued education opportunities, optimizing service delivery within the clinic setting.
- Maintained accurate documentation of patient progress notes, facilitating effective communication among healthcare professionals.
- Collaborated with occupational therapists to deliver comprehensive care, addressing functional limitations and improving daily living skills.
- Assisted therapists in developing individualized treatment plans for improved patient outcomes.
- Enhanced patient recovery by implementing personalized therapeutic exercises and activities.
- Contributed to interdisciplinary team meetings, offering insights on patient progress and rehabilitation goals.
- Supported patients with mobility challenges, utilizing proper body mechanics and assistive devices.
- Promoted a safe and clean therapy environment by sanitizing equipment and maintaining organized treatment spaces.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Answered patient inquiries and provided information about healthcare services.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Assisted patients with therapy exercises as specified by care team.
Transportation Specialist
Union Memorial Outreach Center Program
08.1998 - 09.2000
- Transport Client's to and from the program
- Maintained vehicle maintenance
- Developed a positive relationship with client's while busting morale
- transport to and from interviews
Education
High School Diploma -
Vashon High
St Louis, MO06-1987
Skills
- Legal knowledge
- Document processing
- Court Procedures
- Strong leadership
- Document Management
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Effective Communication
- Decision-Making
- Relationship Building
- Professional ethics
- Data Entry
- Task Prioritization
- Public Service
- Office Management
- Self Motivation
- Document Verification
- Documentation Review
- Computer Literacy
- Professionalism
- Document Review
- Document Preparation
- Record-keeping
- Conflict Resolution
- Goal Setting
- Team building
- Verbal Communication
Timeline
Court Clerk Supervisor
Circuit Clerk's Office
09.2022 - Current
Deputy Clerk II,III,
Circuit Clerk's Office
10.2003 - Current
Recreational Therapy Aide
Truman Restorative Center
04.2000 - 02.2003
Transportation Specialist
Union Memorial Outreach Center Program
08.1998 - 09.2000
High School Diploma -
Vashon High
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